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Wedding dress altered incorrectly-my rights?

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  • Pollycat
    Pollycat Posts: 35,774 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    mrsg2b wrote: »
    I had 3 fittings, unfortunately on the third my maid of honour was stuck in traffic. The dress maker got me into the dress, pulling me far too tight. I explained I was concerned that the dress didn't fit very well at the bust but was told she had pulled the laces tighter than they normally would be and that's why, and that my dress actually still needed taken in at the bust.
    When you tried the dress on at the 3rd fitting, found it was too tight but was told it still needed to be taken in at the bust, why didn't you insist on a 4th fitting, by which time the dress should have been fully altered to your satisfaction?
    mrsg2b wrote: »
    I was invited to collect the Thursday before the wedding (which was on the Saturday). When we arrived I was given no opportunity to check the dress, it was thrust at me and payment asked for (it actually cost £185).
    Why did you allow the dressmaker to 'thrust' the dress at you?
    Why didn't you insist on checking the dress when you collected it and also why didn't you insist on trying it on?
    (Especially in view of your experience at the 3rd fitting.)
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