We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Europcar damage found - process

Hi there,
I hired a car for two days with Europcar, when I gave it back they found that the wheel trim was dented and another was scuffed. I had not been aware that I had caused this but it wasn't there when I took the car so it must have happened when it was parked, I guess. They just said it will cost me, and I don't know what to do now, do I call them to ask how much, or will they call me? I have got insurance from icarhireinsurance. The claims process says you need to have all documents including bank statements, etc, to put in a claim, so do I wait until I have all that or do I need to ring icarhireinsurance right away? Their office is closed at the moment. Never had anything like this before and really scared as money is tight, and I'm stressed at the moment. I only hired the car to visit my grandmother in hospital, and she died while I was there, so my head's all over the place. Thanks x
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.8K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.