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help property valuation options

I am in the process of remortgaging with Virgin One RBS. In order to do this I have to have a new valuation which I totally accept and understand . When I first completed the initial application, I was informed I could choose from 3 valuation options, an online index which was free, a drive by which would cost £60 or an onsite visit which would cost £271. Having checked my property on a sites and pleasantly surprised, I decided on option 1.

I have now been told by a different person who my app has been passed to I have to have go with option 3 because my property has not been valued since 2006. This totally contradicts the previous information given to me. I feel this is a totally waste of money and is not a legal or procedural requirement. When I challenged this I was told I had to have a valuation ...etc. The person I am dealing with was extremely rude and refused to discuss the options and was ignoring my quiry. I have no difficulty with having an evaluation but simply want to know why I now have to spend £271 .

Any advice or information greatly appropriated

Comments

  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    "or procedural requirement." - well clearly it is.
  • dominoman
    dominoman Posts: 973 Forumite
    Ninth Anniversary 500 Posts Combo Breaker
    Even option 3 is cheap compared to most banks.

    The Chelsea are charging me 450 for my basic valuation, and told me they are mandatory on all houses/flats. On top of that I decided to pay an additional 650 for the structural survey.
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