Non fault car accident issues

Brummygold

I was involved in a non fault car accident last November where a car pulled out in front of me from a side road, so 100% non fault. I reported it to my insurance company who then referred me to drive assist who handled my claim.
The third party insurers sent out an engineer who inspected my vehicle and a settlement for my losses was agreed a few days later, I received my settlement via cheque at the end of December from the third party insurers.
I considered this to be the end of the matter and I have had no communication since but yesterday I had a letter from some solicitors representing the third party.
The letter states that they have not been able to negotiate settlement for their clients claim with my insurers. Legal proceedings have therefore been commenced and they will be served upon you shortly.
Now I am rather baffled by this as liability was accepted from the third party insurers and I have been paid out in full.
I phoned my insurance company and spoke to someone who then said I needed to speak to another department, I was then on hold for 30 mins so had to cancel the call.
I am now in the process of writing to my insurance with a copy of the solicitors letter and evidence that the third party has paid for my losses.
As far as I am concerned the issue was settled and closed In December so I am a little confused about this.

InsideInsurance

Presumably they are making some allegations against you holding you part liable for the incident - probably a no win no fee outfit via an ambulance chasing firm who can be fairly suggestive.

There will often be a specialist department that deals with the TP claim aspect hence the long time on hold to try and get through to them (though 30 minutes is long as they dont tend to get THAT many calls, more they dont tend to be available on the phone). Either just forward the letter and allow them to deal with it or persist on the phone to find out whats happening.

BertTheRaccoon

Are you sure the solicitors are representing the third party? Does it say for certain that the tp is their client in the subject line of the letter?

Brummygold

BertTheRaccoon wrote: »

Are you sure the solicitors are representing the third party? Does it say for certain that the tp is their client in the subject line of the letter?

Yes the letter states our client with name of the third party next to it.

forgotmyname

I would return it with a short note saying the named person was 100% at fault and their insurance have settled in full and you consider the matter closed.

BertTheRaccoon

forgotmyname wrote: »

I would return it with a short note saying the named person was 100% at fault and their insurance have settled in full and you consider the matter closed.

+1

But also send a copy of everything to your own insurers