Aargh! Presumably nothing I can do? (Section 75)

pvt

SnowTiger wrote: »

The problem is that the retailer, Laskys (part of Comet), has gone bust; hence the OP wants to go the Section 75 route.

SnowTiger, I was commenting on why SONY would potentially be happy to repair out of warranty if it was bought in one of their stores, but not in an independent. But as Wywth points out, most SONY stores are dodgy franchises anyway.

And as already stated by myself and others - S75 will not work here as she paid with PayPal.

itsanne

Thanks for the replies everyone. Certainly some food for thought.

chattychappy wrote: »

Not having the receipt shouldn't be fatal - afterall CC transactions show up on statements. YES, you could have bought something else for the same amount, but ultimately in court you only have to prove on the balance of probabilities. I don't think a judge would have a problem with a lack of receipt if you have the statement - unless the CC can produce something to show that the transaction related to something else. S75 doesn't require a receipt - so it would be up to the judge to make a finding of fact.

We'll raise this ^ ^ ^ with Tesco, and also try Sony head office.

Will keep you posted, although if current timescale is anything to go by it could be a while.

By the way, itsanne is a she