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OnePoll gone?

1246

Comments

  • jacflash, I emailed them when I had yet another day of no surveys available. Had a reply the next day with apologies for their error and they credited me with 10p to take me to £40.05 which I claimed immediately. Then I went straight back to my account home page and there were roughly 9 surveys waiting for me, make what you will of that one! Go on, email them
  • jacflash
    jacflash Posts: 45 Forumite
    Thanks for the tip, droopydrawers - I will certainly do that. This will be my fourth payout and it is the first time it's happened. Good to know that they do respond to an email "nudge" :)
  • Might email them as well, as I've been stuck all week on £39.90 with not a single survey, and they did pay me 10p instead of 20p recently for a survey.
  • Definitely worth emailing OnePoll if you get stuck on £39.90 - I did and they seemed to keep an eye on my account, because the surveys started trickling through and the minute I hit payout, they emailed me to ask if everything was ok now :)
  • AprilLady
    AprilLady Posts: 954 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I reached £39.90 yesterday and like others have reported, all the other surveys suddenly disappeared (there were 4 or 5 there before!). I'll give it a few days then I might try emailing them!
  • geordie_joe
    geordie_joe Posts: 9,112 Forumite
    1,000 Posts Combo Breaker
    Everyone knows that their standard answer to inquiries about payments is "We are waiting for a paypal payment to clear".

    I'm sure this is not true most of the time, but I wonder if, when they really are waiting for money to clear, they stop people reaching a payout, because they genuinely don't have the funds to pay them.

    It would explain why some people get close to £40 then the surveys stop for a while.
  • System
    System Posts: 178,416 Community Admin
    10,000 Posts Photogenic Name Dropper
    I have found that once I hit £39.90 the surveys instantly disappear, then 2-3 days later they come back. This has happened every time I have cashed out if I remember correctly, and judging from the spreadsheet I track things on, so I would say it isn't because they do it to prevent payment. If anything they probably do it to check accounts before paying out, but who knows with them!

    I have been waiting a few weeks for payment now... So frustrating!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • kris12
    kris12 Posts: 9 Forumite
    I can't access it right now. Seems like it has been a problem for so long.
  • gb12345
    gb12345 Posts: 3,055 Forumite
    kris12 wrote: »
    I can't access it right now. Seems like it has been a problem for so long.

    It's working fine for me - just logged in and completed a couple of surveys.
  • System
    System Posts: 178,416 Community Admin
    10,000 Posts Photogenic Name Dropper
    Anyone been paid in the last 2-3 weeks?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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