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BBC Watchdod: Banks freezing out innocent customers and blacklisting them

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  • gb12345
    gb12345 Posts: 3,055 Forumite
    HI, Have wrote a letter of complaint today, also, could you let me know what a DPA request is please ? Can't think of any reason why the letter was sent as we are always in credit with no defaults.

    DPA = Data Protection Act. But the response that you're likely to get is that they've closed the account for commercial reasons and that they have done it in line with the T&Cs.

    Any large irregular payments going in and out of the account? Transfers from overseas?
  • no large or overseas transactions, just benefits paid in and direct debits paid out.
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