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Capital One Card Delivery Nightmare

I was approved on the 14th May, plenty of time for the card to arrive i thought for my business trip.

Almost 3 weeks later, still no card or pin. Numerous phone calls and another card pin was sent Saturday.

I need this card for Friday.

This is my first dealing with capital one and it hasn't left a good impression.

Anyone else have this problem?

Comments

  • newbee007
    newbee007 Posts: 53 Forumite
    hmm I received my pin around 10 days afer I sent them singed contract, card arrived one week later.
  • newbee007 wrote: »
    hmm I received my pin around 10 days afer I sent them singed contract, card arrived one week later.

    Wish it was that simple for me. I can't believe both the pin and card were lost in the post. That's highly unlikely
  • willLeeds
    willLeeds Posts: 126 Forumite
    Ninth Anniversary 10 Posts
    Came quickly and without any issues for me.

    Been with them a year now and always good service.
  • willLeeds wrote: »
    Came quickly and without any issues for me.

    Been with them a year now and always good service.

    How long did the entire process take? The advisor has now told me both the pin and card should arrive before the 11th. Fingers crossed it arrives before Friday
  • Ignore this post, didn't read the question properly!
This discussion has been closed.
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