We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Property Deeds Woolwich Building Society

Earlofdon
Posts: 3 Newbie
Hi folks,
Forgive me if this has been asked before!
After paying off my mortgage with the Woolwich in 1993, I had my deeds stored with the woolwich deedstore.
There was a storage fee of £10.00 per year, the last receipt for which I have managed to find is from 2004.
I having been trying without success to contact the deedstore in order to have my deeds returned.
I am aware that Barclays have taken over the Woolwich and have tried several supplied phone numbers and email.
Please can somebody advise, I'm becoming desperate !
Regards,
Chris.
Forgive me if this has been asked before!
After paying off my mortgage with the Woolwich in 1993, I had my deeds stored with the woolwich deedstore.
There was a storage fee of £10.00 per year, the last receipt for which I have managed to find is from 2004.
I having been trying without success to contact the deedstore in order to have my deeds returned.
I am aware that Barclays have taken over the Woolwich and have tried several supplied phone numbers and email.
Please can somebody advise, I'm becoming desperate !
Regards,
Chris.
0
Comments
-
UK Land Registry and £8 later your problem will be solved - and you will be better off (simply write to Woolwich at address on last invoice/receipt + head office and tell them service no longer required. Cancel any standing order/DD and if you are in a bad mood tell them that due to obvious inability to provide the service contracted you want your money back).
all part of the service ........
http://www.landregistry.gov.uk/public/online-servicesHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Thanks for the reply.
I really want the original deeds back!
Also the address for the woolwich deedstore is no more as they've sold the premises!0 -
Unless you have a specific historic interest (I used to have a fabulous property where the deed pack - only photocopies - was a series of ribbon bound history lessons) the original docs effectively ceased to exist once (most have) they became title register documents.
I believe that the land registry can give you some other historical stuff (at extra cost) - give them a call, thoroughly helpful people.
As regards the 'depository address' it should forward but that is why I also suggested head office.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Land Registry will not hold any original documents and as Senior Paper Monitor explains often copies are all that remain. As such there is little point in contacting us for anything which pre-dates first registration of the property, which I think is what you are after.
The only available option is to pursue it with Barclays I'm afraid.“Official Company Representative
I am the official company representative of Land Registry. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Those deed store arrangements usually mean that the lender has not removed their charge from the property.
You could check with the land registry to make sure that the Woolwich / Barclays still have their charge registered. If they do have it registered, then they should have the deeds too.
In this electronic age, the deeds are no longer the important documents they once were, but they are historical documents, so it would be nice to have them if you want them.Early retired - 18th December 2014
If your dreams don't scare you, they're not big enough0 -
If the mortgage was repaid in 1993, when did you buy the property? Was it registered land then? Is there a current Land Registry record?
If not, the original deeds will be required when you need to register the property for the first time, on sale perhaps?I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0 -
I have eventually received good news from Barclay's!
They have located the original deeds and such will be with me within three weeks!
The house was purchased in 1965 and was registered in 1973 upon a second mortgage.
I just wanted the originals for historical purposes really but also as a matter of principal - they are mine!
Many thanks for the kind and informative replys, all very much appreciated.0 -
Barclays/Woolwich are also holding our deeds and I have been trying to get them back. I keep having to go through their dire Indian call centres :eek: which really is a nightmare.
Anyone, thinking of banking / dealing with Barclays think again - their Indian call centres are awful and will take years of your life.
OP hope you got your deeds back...
By the way, HSBC lost my father's deeds and claimed to never have them. It was only by some impressive detective work on my behalf that I was able to prove that they did have them (which they did).
Seriously, buy yourself a fire proof box and store them at home!Turn your face to the sun and the shadows fall behind you.0 -
I have eventually received good news from Barclay's!
They have located the original deeds and such will be with me within three weeks!
The house was purchased in 1965 and was registered in 1973 upon a second mortgage.
I just wanted the originals for historical purposes really but also as a matter of principal - they are mine!
Many thanks for the kind and informative replys, all very much appreciated.
Earlofdon
I've the same problem. What phone number did you eventually contacts Barclays on please?0 -
Earlofdon,
I've the same problem.
Please can you tell me the phone number which was successful in contacting the right dept ay Barclays?
Ta0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 349.7K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 452.9K Spending & Discounts
- 242.7K Work, Benefits & Business
- 619.4K Mortgages, Homes & Bills
- 176.3K Life & Family
- 255.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards