Big email cant arrive-help please!

veruccasalt

Please help!

I keep trying to pick up my emails. There seem to be 11 in the list. 10 come through straight away, but the 11th seems to get stuck. I keep getting a timed out error and an error message.

Eveytime I try to 'send and receive' the 10 come through again, but the 11th one goes to the end of the list again, so it now thinks there are 17 messages to come through (ie the 11th one is trying to come through6 times now!)

Does anyone know how i can get rid of these message or allow it to be received?

Many thanks in advance

Browntoa

log in to your email account via webmail and delete the offending email

veruccasalt

This is happening to me again-I think it is my nephew sending me loads of photos of his new-born baby.

Please can anyone let me know what to do-I dont know how to log into my account via webmail?

Many thanks

[Deleted User]

Hi,

you could try this,



you could ask your nephew to send pics through in smaller messages.

sho_me_da_money

Some of the guys are harsh regarding comnetslash.com but right now im not too concerned as an article on that site can help this user out with his email problem:

http://www.comnetslash.com/2007/05/25/gmail-doubles-email-attachment-size-to-20mb/

Usually the attachment size for most mail accounts is about 10mb and it is easy to sned more than that with digital photos.

Best thing to do is sign up to gmail as the article suggests and then tell your nephew not to attach anything over 20mb.

Or send them in smaller batches to your outlook.

f1charlie

veruccasalt wrote: »

Please can anyone let me know what to do-I dont know how to log into my account via webmail?

Who is your ISP?

veruccasalt

virginmedia (ntlworld?)

BillScarab

You should be able to get access your email via the web from here

http://www.virginmedia.com/account/sign-in.php?bounceto=http%3A%2F%2Fwww.virginmedia.com%2Ffiles%2Fntl%2Fredir.php%3Fto%3Dwebmail