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PC has got black screen
jellyspots
Posts: 192 Forumite
in Techie Stuff
Turned the computer on and it let me put the password on and then it went blank. Black screen and then it came up with:
Do you want to restore it you won't lose data just maybe programmes installed recently,
What should I do please?
Many thanks
Do you want to restore it you won't lose data just maybe programmes installed recently,
What should I do please?
Many thanks
0
Comments
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It sounds like it's asking if you want to roll back your settings.
This occurs when Windows thinks something has gone wrong with the last time you logged in (basically if you installed a new program and it broke everything it's a way back).
It could be thinking this because you didn't shut down properly last time - for example if you knocked the power cable out.
If you choose no, it should try to log in as normal - if it fails again it'll ask you again if you want to roll back.
Mirno0 -
System Restore allows you to roll back to a time when the PC did not have the software problem.
You can also restart, tapping F8 as it is restarting and choose Last Known Good Configuration if it fails again.0 -
I pressed f8 when I started up the computer and now just have a black screen! Any ideas please0
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jellyspots wrote: »I pressed f8 when I started up the computer and now just have a black screen! Any ideas please
I've just rebooted it and it says windows did not shut down properly etc etc and then it went black again. I can hear it whirling away but nothing on screen.0 -
jellyspots wrote: »I've just rebooted it and it says windows did not shut down properly etc etc and then it went black again. I can hear it whirling away but nothing on screen.
Ok. Is it has come up with the bit where you sign in but has gone black again. I can hear it whiting away but nothing happening. Can someone tell me what to do,please.
Typical I need this for my exams tonight too! Grrr0 -
Make and full model number?0
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NiftyDigits wrote: »Make and full model number?
Compaq Presario Cq610 -
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Any LED blinking or bleeps?
This actually appears to be a common problem with this machine, with no obvious solution.0 -
NiftyDigits wrote: »
Ok I booted it up and pressed F8 and luckily I got onto safe mode. But then it went black again.0
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