Smart Parking/Debt Recovery Plus - Letter to DRP

CrazyRed

Hi all,

Please see below a letter that I intend to send to DRP in the next couple of days. I have already complained to Asda about my car being vandalised by the SP imbecile, and told them that I've gladly taken away £7,400 worth of revenue from their store and taken it to other retailers in the area (there's plenty of choice in that particular area).

Asda have responded to my initial complaint by telling me not to pay the "ticket" and apologising - I noticed that all the parking machines wore "out of service" jackets both last week and this.

All comments welcome.

Letter, dated today, in response to the first letter from DRP (typical stupid bully-boy/scare letter):



Your letter of 29th May has been received and the contents noted.

Your letter will be passed to the Police with two formal complaints : harassment of a disabled person (contrary to the Disability Discrimination Act 2010) and intention to defraud by misrepresentation (contrary to the Fraud Act 2006).

It is alleged in your letter that you are a member of the British Parking Association and its Approved Operator Scheme. The BPA website was consulted and your company (Debt Recovery Plus Limited) is NOT listed as a member therein, nor is Smart Parking Limited (your alleged client) – I have taken a full screen dump of the website, with dates and times taken, in order to verify this. This information was taken on the day that the document wallet was attached to the vehicle. Accordingly, it must be concluded that the document attached to the vehicle was actually placed there with the intention to defraud an innocent member of the public and the placing of the document on the vehicle was an act of vandalism – itself another criminal offence.

Please be advised that this alleged parking contravention has already been escalated to A*** management and a reply received from them clearly informing us NOT to pay your speculative invoice. Considering that any contract for parking must be made with the landowner (not their agents), it is my understanding that their decision overrules yours.

Furthermore, a complaint has also been submitted to the DVLA regarding their breach of the Data Protection Act in releasing data to an unauthorised company.

All evidence referenced above will be produced in Court should proceedings reach this stage.

You are further put on notice that the registered keeper of this vehicle does not drive, due to a significant disability and further letters received from yourselves, or any other member of your group of Companies (this includes, without limitation, Smart Parking Limited, Town and Country Parking, Debt Recovery Plus Limited and any other company alleging to be working for, or connected with, any of the above-named companies) will be treated as harassment of a vulnerable person and reported to both the statutory bodies and your own regulatory body without further notice.

Stroma

Why are you writing to a debt collector? They are just collecting an alleged debt, they are not the ones who gave you this alleged debt , but smart parking did.

FYI both Smart Parking Ltd and Debt Recovery Plus are in the bpa aos, so a screenshot of the bpa website is not going to prove anything beyond a possibility that it hasn't been updated. Go to the dvla and ask them if they were in the aos on the day in question.

Your Equality Act breach is with Smart Parking and ASDA only

Stroma

Smart Parking Limited also trading as Town & City Parking http://www.smartparking.com Yes No Yes Yes


Debt Recovery Plus Ltd also t/as Parking Collection Services http://www.drpl.co.uk No Yes No No

http://www.britishparking.co.uk/AOS/AOS-Members

CrazyRed

Thankyou for your advice, Stroma.

I won't even dignify them with a response to their letter - I just wanted to nip any 'escalations' in the bud before they starting sending my OH ever-more stroppy letters.

I shall add this letter to the 'ignore' pile, along with SP's original letter.

Coupon-mad

Get your disability law right in that complaint and send it to Asda and the PPC themselves (Smart Parking):

Change ''Disability Discrimination Act 2010'' = NOPE, no longer exists as it's incorporated within the Equality Act 2010, which applies if they are harassing a disabled registered keeper.

DRP don't have to be in the AOS scheme. They are a bog standard debt collector middle man so forget that bit and ignore them.

What was the alleged contravention? If it was an alleged overstay then that's illegal under the Act as well:

http://news.bbc.co.uk/1/hi/uk/8488737.stm

...and so is accusing a disabled person of not displaying a Blue Badge. That's also not allowed once they know the person really is legitimately disabled.

And charging disabled people the same amount for only the same parking time allowance as able bodied people - that's unlawful too!

And putting a fake PCN on a car when it's parked in a disabled bay on private land and showing a Blue Badge breaks the BPA Code of Practice.