Parking Eye

Rachel_Speight

I've received a fine from Parking Eye for £90 (£54 if pay within 14 days) for parking for 4 mins longer than purchased ticket on Walker Street car park in Preston. Spoken to Lancs constabulary who didn't seem aware of the company but said to contact NCP (closed Sundays). Does anyone have recent experience of this? I already have enough student debt to last a lifetime!!!

Stroma

This is parking eye, so no point speaking to ncp who are a completely different company. And actually no point speaking to the police, this is not a fine!

As for advice I would challenge this, then if rejected to go popla the independent appeals with our help. A 4 minute overstay is a joke, the bpa says in its code of practice that parking companies must give a grace period to leave a car park. But this is not your only appeal point.

And I gather your user name is your name, if you are the registered keeper you have to appeal as you have identified yourself to the parking company, see my signature below.

trisontana

I'm confused. Parking Eye and NCP are two separate companies. Who issued the ticket? The good news is that you won't be saddled with more debt. That amount of money they are demanding does not reflect the true "loss" suffered by the landowner and would be laughed out of court. Somebody will be along shortly to help you draft a strong appeal to stop this stupid demand in its tracks.

Umkomaas

Rachel_Speight wrote: »

I've received a fine from Parking Eye for £90 (£54 if pay within 14 days) for parking for 4 mins longer than purchased ticket on Walker Street car park in Preston. Spoken to Lancs constabulary who didn't seem aware of the company but said to contact NCP (closed Sundays). Does anyone have recent experience of this? I already have enough student debt to last a lifetime!!!

ParkIng Eye nothing to do with NCP (thank you constable!) so don't waste time chasing shadows there.

Is your ticket one received through the post (Notice to Keeper - NtK) or put on your windscreen (Notice to Driver - NtD)?

If in the post - date of 'offence' and the date you received it from PE.

If a windscreen ticket, just wait for NtK to arrive and get back to us when NtK arrives.

Assume ticketed in England or Wales? Assume car was not a hire/company car? Assume you are the Registered Keeper?

Get back to us quickly on the above questions and we'll take it from there.

Please note - do not reveal any details (location, car reg number etc or who was driving) as PE monitor this board and target some on here for closer attention (are you using a nom de plume or your real name on the thread?) - possibly already identified, but don't worry, between us we can get you sorted out.

4 minutes overstay - what are PE playing at?

Rachel_Speight

Thanks for all helpful replies, am not using my real name so not identifiable. Ticket received through post, England. Car registered in husband's name.

Stroma

Well send a soft appeal like the one below, no matter what you tell them they will reject your challenge. Once you get the rejection come back here for help formulating your appeal to popla




Name
Address

Date

Dear Scammers,

In regards to the invoice received with ref number xxxxxx dated xxxxxx, the keeper denies all liability to your company, if you reject this challenge the keeper requires within 35 days a popla verification code for them to appeal independently, per Version 2 of the BPA Code of Practice.

The keeper has nothing further to add, and will not respond to any correspondence from your company unless it contains the popla code. If you wish to find out why the keeper rejects all liability, pay the £27 plus vat to popla to find out

The challenge will be deemed accepted if there is no popla code on any rejection that you supply within the timeframe stipulated above.

Yours Faithfully

Your name (printed)

Umkomaas

Rachel_Speight wrote: »

Thanks for all helpful replies, am not using my real name so not identifiable. Ticket received through post, England. Car registered in husband's name.

Presumably the letter was addressed to your husband? Does HE wish to fight it or will he name YOU as the driver? Once he's named you there should be no more correspondence with him and you should then start to receive it. If he continues to receive after naming you then PE are in difficulty in pursuing.

If he's naming you then just wait until you get the paperwork and we can start again.

Whichever way, you will not be paying this fake PCN (NB - it is NOT a FINE; private organisations cannot issue fines).

Whoever is going to fight this should start with a weak appeal to PE (no matter what your appeal says, it's unlikely to be accepted) - just a short letter.

Dear PE

PCN No xxxxxxxxxx
Car Reg xxxxxxxxx

I wish to challenge the above fake PCN on the basis that the charge is punitive (a penalty) and totally out of proportion to the 4 minutes overstay detailed in your correspondence.

The BPA Code of Practice requires a grace period over and above the parking provision - is your grace period less than 4 minutes?

Cancel this charge or provide me with a POPLA code to enable me to bring this to their attention.

Other than confirming the cancellation of this charge or the provision of the POPLA code, do not correspond with me further as any further correspondence from you - or your agents - will be deemed as harassment.

Yours faithfully

BLOCK CAPS YOUR NAME - no need to sign.

When you get your POPLA Code come back and we can take it from there.

Stroma

Both soft appeals above is good, so use either or mix and match it if you wish. But don't say it's an appeal, always refer to yourself as the keeper, and don't admit you were the driver. There are several reasons for that which will become evident if you go to popla.

Rachel_Speight

Thanks, I've written an appeal to them already but doubt they'll be merciful, just been watching an old Watchdog clip which is also reassurring. Am not gonna pay, it's ridiculous!!!

Umkomaas

Rachel_Speight wrote: »

Thanks, I've written an appeal to them already but doubt they'll be merciful, just been watching an old Watchdog clip which is also reassurring. Am not gonna pay, it's ridiculous!!!

I don't think the word 'merciful' features in their business model (or moral compass). 'Mercy' means zero income!!

All that said, there have been a couple of surprises lately - and your the 4 minutes v grace period might just make them see some sense.

Would be good to be updated on appeal result - my guess, 85% likelihood it will be rejected. Then we can get our teeth into this

Coupon-mad

Rachel_Speight wrote: »

Thanks, I've written an appeal to them already but doubt they'll be merciful, just been watching an old Watchdog clip which is also reassurring. Am not gonna pay, it's ridiculous!!!

The old Watchdog clip is amusing but out of date as they do not need to know who was driving nowadays after the Protection of Freedoms Act 2012 came in. Certainly don't pay, 4 minutes INDEED, especially when they rely upon camera pics of a car on first arrival and then when driving out (no evidence of actual parking time at all and no 'grace period' allowed which breaks the BPA Code of Practice for starters).

When it gets to POPLA stage you could draft something like this detailed POPLA appeal I wrote for a poster on pepipoo, where I post as SchoolRunMum (see post #4):

http://forums.pepipoo.com/index.php?showtopic=79545&st=0&gopid=826768

A POPLA appeal DOES need to be like that to win - full of detail and strong legal points. But don't copy every bit of it because (for instance) I suspect the postal 'ticket' you just received does state PE as 'creditor' now as they've changed their wording I think? Also, that version was written specifically for that poster so the detail would need changing of course.

BTW I can't write them all from scratch! (I just did that one as the person needed help, had no clue what to write and doesn't speak good English, and I can also help people who have a ticket but are disabled/elderly and covered by the Equality Act. I like writing those appeals! ).