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J4ff4cake
J4ff4cake
Posts: 2 Newbie
in Credit cards
Don't know if I'm in the right place.
However, I have a Thomas Cook cash passport card.
They have contacted me today to tell me they overloaded my card in February by 107 euros and that they want this paid in full within 10 days or they will pass it to their litigation dept. previously, last October I had to pay them around £23 as the card was in debit?? As I was in a hurry I swallowed he cost and forgot about it. Where do I stand with this litigation threat etc. if I'm not in the right place can someone redirect me.
Thanks
However, I have a Thomas Cook cash passport card.
They have contacted me today to tell me they overloaded my card in February by 107 euros and that they want this paid in full within 10 days or they will pass it to their litigation dept. previously, last October I had to pay them around £23 as the card was in debit?? As I was in a hurry I swallowed he cost and forgot about it. Where do I stand with this litigation threat etc. if I'm not in the right place can someone redirect me.
Thanks
0
Comments
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Don't know if I'm in the right place.
However, I have a Thomas Cook cash passport card.
They have contacted me today to tell me they overloaded my card in February by 107 euros and that they want this paid in full within 10 days or they will pass it to their litigation dept. previously, last October I had to pay them around £23 as the card was in debit?? As I was in a hurry I swallowed he cost and forgot about it. Where do I stand with this litigation threat etc. if I'm not in the right place can someone redirect me.
Thanks
Firstly are they correct? If not then obviously get the, to sort it out.
If you did spend their money then they are entitled to it back. However their approach seems unnecessarily aggressive, speak to them and arrange for it to be paid back in a reasonable time, a month would seem about right for me as you can plan within your next salary cycle.0 -
When I loaded up the card I went to pay with debit card, didn't have other ID so went across road drew out 300 cash. Returned to T Cook got 220 bulgarian Lev (£100 or so)and loaded up card as intention was to take £400 with me in total. Couple of days later took out £120 at BoS in English 20s. They are saying it was a technical glitch.0
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So do you owe the money or not?When I loaded up the card I went to pay with debit card, didn't have other ID so went across road drew out 300 cash. Returned to T Cook got 220 bulgarian Lev (£100 or so)and loaded up card as intention was to take £400 with me in total. Couple of days later took out £120 at BoS in English 20s. They are saying it was a technical glitch.0
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