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DHL tracking number number incorrect: Item coming from china

Hi guys, I have an parcel coming from china and the seller says he's shipped it on the 29th may, I've been trying to track it ever since but to no avail.

The tracking number is: 8807980694

Comments

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DHL international are 10 digit format, so it could be correct, just not entered the system yet, bearing in mind the weekend.
  • soolin
    soolin Posts: 75,322 Ambassador
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    I buy quite a lot for China and have noticed that the date they say they shipped on is often several days before they actually do- so as theonlywayisup says, it might just not have been sent yet.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • martindow
    martindow Posts: 10,774 Forumite
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    I think some carriers don't start the tracking until they have scanned it at some point. Your sender will have printed out labels so will have the tracking number before DHL come to pick up the parcel. Hopefully there will some tracking to see on Monday.
  • soolin
    soolin Posts: 75,322 Ambassador
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    martindow wrote: »
    I think some carriers don't start the tracking until they have scanned it at some point. Your sender will have printed out labels so will have the tracking number before DHL come to pick up the parcel. Hopefully there will some tracking to see on Monday.

    I agree.

    Even when I use MyHermes I have a tracking number well before I have even walked to the shop to drop them off.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Also, some Chinese companies will give any old 10-digit number and wait for you to actually *ask* for the right tracking number. Probably just quicker for them to copy and paste one number for all packages and to appear to be shipping quicker.

    Try asking the seller 'Hi, that tracking number appears to be having problems - please could you check it for me?'
  • FTBSOS
    FTBSOS Posts: 150 Forumite
    many thanks guys, I asked seller to double check if they've given me the right one, they have said yes it is. Be patient it will show on the system soon.

    I'll wait until monday.
  • FTBSOS
    FTBSOS Posts: 150 Forumite
    still cant track it, can anyone else?
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    FTBSOS wrote: »
    still cant track it, can anyone else?

    It is only Monday. It may not be collected until today - the seller could have been packing items and marking as dispatched before they are collected, give it another 48 hours or so. I hope you manage more patience once it is actually in transit!
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