Maximiles (Ipoints) help needed(merged)

adam2484

it may take some time - usually around 2 weeks but it can take up to a month.

lisa364

BoingBoing wrote: »

Hi, I've a question about ipoints...

I signed up to Golden Lounge (casino) through ipoints, and nothing has shown up on my account yet.

Has anyone else signed up with Golden Lounge and have you recieved your 17,000 points yet?

Thanks

I will try and keep this as short as poss, I signed up for this as well on 07/11/08 still not received my points, I have sent them a few queries asking where my points are, the first email stated - from reports from GL I did not meet wagering requirements - I disputed this, they replied saying if I could get a screen shot of my account with GL they would investigate - I have looked at my account and it will not let me do this so sent another query telling them unable to get a screen shot they replied saying it can take up to 45 days for points to be credited thats if I did sign up via ipoints then another shortly after saing they were still awaiting reports from GL, !!!!!! am very annoyed will put in another query next week. Have noticed GL are no longer on ipoints

Karmacat

Ouch, sorry to hear this - that offer looked really attractive. I haven't done any of the casinos yet, sounds like I won't be doing either. I did the sun bingo successfully, have ordered M&S vouchers, and have just finished doing the jackpot city one, waiting for the points to be credited.

lisa364

I did quite a few bingo ones too, points were added very quickly with no problems, so when I saw GL offer I jumped at it, regretting this big time now, will never do another casino offer

moonsugar

lisa364 wrote: »

I will try and keep this as short as poss, I signed up for this as well on 07/11/08 still not received my points, I have sent them a few queries asking where my points are, the first email stated - from reports from GL I did not meet wagering requirements - I disputed this, they replied saying if I could get a screen shot of my account with GL they would investigate - I have looked at my account and it will not let me do this so sent another query telling them unable to get a screen shot they replied saying it can take up to 45 days for points to be credited thats if I did sign up via ipoints then another shortly after saing they were still awaiting reports from GL, !!!!!! am very annoyed will put in another query next week. Have noticed GL are no longer on ipoints

why could you not take a screenshot?

x_Bunny_x

You're right, Amazon is not there no more :sad:

Why would they take it away, lots of people use Amazon.

minimoneyme wrote: »

just a tip for next time (if they ever get amazon back) add whatever you can find to your basket ie; the trainers, then click 'proceed to checkout' and it takes you to the amazon website, then just use their normal search bar to find what you really want. ipoints still seem to track OK. hth

minimoneyme

Emailed Ipoints last night about amazon, just got this reply,

Thank you for your email.

We have now heard from Amazon and they have informed us that they can no
longer issue ipoints and they will no longer be working with Ipoints.

Please accept our sincere apologies that this may cause.



Kind regards


--
ipoints Customer Services

I will be emailing back to check they will honour the ipoints I got last week (double points as well :eek:)
Hope you've all got yours.

BoingBoing_2

The 30 days wait before submitting a claim for points is up today (Golden Lounge) so fingers crossed, I hear something positive soon

BoingBoing_2

HAHAHA golden Lounge are no longer an Ipoints partner so they don't show up on the list when you go to submit a query.

cdodd

minimoneyme wrote: »

Emailed Ipoints last night about amazon, just got this reply,




I will be emailing back to check they will honour the ipoints I got last week (double points as well :eek:)
Hope you've all got yours.

thanks for info, i hope i get my points too, spent around £100 on amazon via ipoints at w/e