TD investing and transfer out

blobbi

So I opened a TD investing account to get cheap vanguard funds. I opened the account over 14 days ago and it has taken this long and still no direct debit set up. It also appears that vanguard funds are currently unavailable for regular investing. I know this as I have spent much of yesterday and today on the phone trying to get a regular investment set up to Lifestratery 60. This is against what it says on the website, and probably what a lot of the people on this forum think. I would like to leave and transfer my ISA else where as I do not feel that they have offered a good service or been transparant about the funds they offer (plus the website is awful and the customer team although polite are pretty clueless). Unfortunately I am past the 14 day cooling off period and they want to charge me £50+VAT to transfer out my account. Is there anyway around this?
Thanks
Rob

Shaolin_Monkey

Have you made a lump sum payment or are you using the regular investment facility only? If the latter, and the direct debit has not been set up yet, then there is nothing to transfer.

srcandas

Shaolin_Monkey wrote: »

Have you made a lump sum payment or are you using the regular investment facility only? If the latter, and the direct debit has not been set up yet, then there is nothing to transfer.

The danger is that this year's ISA allowance may be lost. However I had a failed ISA set up a few years back for my wife. No money entered but the ISA existed. I phoned HMRC and they agreed it was not an attempt to pay two ISAs and they put a note on my file that the first ISA was null and void and told me I could set up a second one with full ISA allowance.

Despite what is said there are some good eggs in HMRC :T

blobbi

Unfortunately a lump sum has gone in. My bad. I may just roll with it for this tax year and think about setting up with someone else in the future. I spent so long researching this it really annoys me and I feel like I have wasted that time. Thanks for the comments