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Tesco Glitch BEWARE

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janeroser_2
janeroser_2 Posts: 415 Forumite
in Praise, vent & warnings
Anyone that has had an order delivered by Tescos today please check your bill in depth. My daughter received hers this morning and had been overcharged nearly £70.00. All items that were on offer for half price were charged at full price and some bogof were charged for both items. When she rang was told it was a glitch. Quite unacceptable poor girl nearly had a heart attack.

Comments

  • nerfdad
    nerfdad Posts: 13,795 Forumite
    janeroser wrote: »
    Anyone that has had an order delivered by Tescos today please check your bill in depth. My daughter received hers this morning and had been overcharged nearly £70.00. All items that were on offer for half price were charged at full price and some bogof were charged for both items. When she rang was told it was a glitch. Quite unacceptable poor girl nearly had a heart attack.

    Go for dtd.
  • janeroser_2
    janeroser_2 Posts: 415 Forumite
    Sorry whats dtd
  • Middlestitch
    Middlestitch Posts: 1,486 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    janeroser wrote: »
    Sorry whats dtd


    Double the difference - but no longer offered by Tesco.
  • bubbs
    bubbs Posts: 67,749 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DTD is offered by tesco if you get overcharged but instore only not home deliveries
    Sealed pot challenge number 003 £350 for 2015, 2016 £400 Actual£345, £400 for 2017 Actual £500:T:T £770 for 2018 £1295 for 2019:j:j spc number 22 £1,457Stopped Smoking 22/01/15:D:D::dance::dance:- 5 st 1 1/2lb :dance::dance:
  • Dogger69
    Dogger69 Posts: 1,183 Forumite
    When did she order the goods? The offers changed on Monday, so if she ordered before then she would have not received the lower price, but the price applicable today.
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Dogger69 wrote: »
    When did she order the goods? The offers changed on Monday, so if she ordered before then she would have not received the lower price, but the price applicable today.

    If that were the case, why would Tesco have said it happened because of a glitch?
    There are two types of people in the world: Those that can extrapolate information.
  • Dogger69
    Dogger69 Posts: 1,183 Forumite
    Azari wrote: »
    If that were the case, why would Tesco have said it happened because of a glitch?

    Given that we are getting the story third hand, and there are no reports of anyone else having the problem (on here/ FB/ Twitter), it is fair to question whether the story is entirely accurate. A glitch would affect more than one person.
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