money withdrawn from mothers account..query

sitcom321

I write a post last week about £700 withdrawn from mother in law account ladt month she was phyically unable to get to bank herself she is now suffering from dementia so not mentally able to let us know and none of the few people who visit admit to taking her or adking her for money, cheque was made out to cash. My local tsb branch told us to go to her branch and ask to see cctv as its kept for 3 months. Her branch were less than helpful but said they would check it today and let us know tomorrow what they found. They have just rung to say they only keep cctv for 30 days so they dont have it from 15th april. Yet my branch said its kept for 3 months. Does anyone know what the time limit is or would it vary from branch to branch

dalesrider

Would have been better if you had updated the old thread.

Most places only keep for 30 days at best. Many use systems that just over write. So as such copies are never kept. Just copied to disk if requested.

In reality your branch should not have given you a unrealistic 3 month time frame. They should just have directed you to the branch where it was cashed.

ihateyes

sitcom321 wrote: »

I write a post last week about £700 withdrawn from mother in law account ladt month she was phyically unable to get to bank herself she is now suffering from dementia so not mentally able to let us know and none of the few people who visit admit to taking her or adking her for money, cheque was made out to cash. My local tsb branch told us to go to her branch and ask to see cctv as its kept for 3 months. Her branch were less than helpful but said they would check it today and let us know tomorrow what they found. They have just rung to say they only keep cctv for 30 days so they dont have it from 15th april. Yet my branch said its kept for 3 months. Does anyone know what the time limit is or would it vary from branch to branch

get all seven people in a room, and agree that this is taken to the police.... see who sweats, or who comes forward.

stclair

I don't think branches do cheques made out to cash anymore.

If someone wanted to make a withdrawal they would normally use there card to make the withdrawal and would have to sign a withdrawal slip.

Have you thought about maybe asking for a copy of the withdrawal voucher?

sitcom321

Yes we have a copy of cheque which is made out to cash we find it difficult to believe she could have done this by herself. We have only noticed withdrawal on her bank statement making it difficult to prove fraudulent activity if they overwrite after 30 days

stclair

sitcom321 wrote: »

Yes we have a copy of cheque which is made out to cash we find it difficult to believe she could have done this by herself. We have only noticed withdrawal on her bank statement making it difficult to prove fraudulent activity if they overwrite after 30 days

Was there no signature on the cheque they still have to be signed?

Do you not recognise the handwriting?

dalesrider

stclair wrote: »

Was there no signature on the cheque they still have to be signed?

Do you not recognise the handwriting?

As I said in my reply..... #2

Look here
All these questions have been asked before.

Great how we get threads dragged up from history by 3rd parties. Yet a OP fails to keep to the same thread to stop the same questions being repeated.

stclair

dalesrider wrote: »

As I said in my reply..... #2

Look here
All these questions have been asked before.

Great how we get threads dragged up from history by 3rd parties. Yet a OP fails to keep to the same thread to stop the same questions being repeated.

I couldn't be assed to read it....

Macca83_2

Does the cheque copy include both sides? Could there be a signature on the reverse?

I think the Lloyds system will show the processing cashier. Perhaps they could shed some light on the transaction. Bit of a long shot. They may remember if your mil is a regular customer, especially if the withdrawal seemed outwith her normal spending.