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HSBC Investigation Letter

Hi,

I am a little new here, but couldnt find any info on the boards about HSBC investigation letters. I received one on friday through the post saying that we had taken out PPI and that if we signed the letter authorising it, HSBC would investigate and get back to us in 8 weeks.

Has anyone else had this type of letter? and if so, any advice?

Thanks

Keith

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    any advice?
    If you feel you were mis-sold then fill in the questionnaire and the Bank will investigate any allegations of wrong-doing that you make.
    Do note that this is an invitation to complain, not an admission of any liability.
  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Has anyone else had this type of letter?

    Loads of people. It allows the three year time bar to be activated.
    and if so, any advice?

    Either complain if you have reasons to complain or forget about it if you dont.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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