Next credit account. How do you close?

Nine_Lives

My sister signed up to Noddle for a free check & everything is in order, except under the credit section & under "open" she has a Next account. She wasn't aware this was running like a credit card & she'd like it closed.

How do you go about closing this? Can it only be done via the phone? Or is there other ways you can do it, such as post/email?

Tiglath

When I closed mine, I'm pretty sure I logged into my account and pressed a button to close it; I closed it in December and it's only showing up this month as closed in my Noddle report as it took them a while to get updated info to Noddle. Has she tried calling them?

geekonthepc

If it's paid up to date and not in use, it should be pretty easy. Looks like you can either phone them or email them.

http://help.next.co.uk/Section.aspx?ItemId=10433

stclair

Taken from Next`s T&CS

Closing your Next Account

If you want to cancel your Directory Account you will need to confirm this in writing to us at the following address Next, PO Box 4000, Sheffield, S97 3ET or call 0844 844 8000#. You will need to tell us your name, address and Account Number. If you decide to cancel your Account you will need to pay for any items that you have received or return them to us in a new condition. You will also need to return the Next Directory. Please call 0844 844 8000 to arrange this. If you do not exercise your right to cancel, this agreement will remain in force and effect and its terms and conditions will bind you.

Your Next Account will continue unless you or we decide to close your Account. We have the ability to do this at anytime at our discretion. You can close your Account at anytime by writing to us (including your name, address and Account number) at Next, PO Box 4000, Sheffield, S97 3ET. If you close your Account you will have to pay any outstanding balance on your Account immediately. If you do not use your Account for more than 2 years we will close your Account automatically.

Davie2909

Phone next and close it!

Nine_Lives

Cheers. I'll let her know.

No she hasn't tried calling them yet. She only did the Noddle registration late last night.

lonestarfan

If she goes on the Next website and chooses contact us she can ask for them to give her a call back straight away.
I've used that service twice. It's superb. Will save her the phone call cost. This is moneysaving lol