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Deposit protection notification question

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What is the legal situation if the landlord/letting agency has taken out deposit protection on your behalf, but they haven't informed you about it?

I'm guessing that they can't remove you from the property... but can I claim the deposit back and the extra 1 to 3 times the value of the deposit?

Also, in such a case, who would be liable? Is it the letting agent or the landlord?

Comments

  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What is the legal situation if the landlord/letting agency has taken out deposit protection on your behalf, but they haven't informed you about it?
    Please explain what you mean.
  • jamie11
    jamie11 Posts: 4,436 Forumite
    You would be informed that the deposit was protected by the deposit protection company, the landlord/agent would have to provide you with the prescribed information.
  • tim123456789
    tim123456789 Posts: 1,787 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What is the legal situation if the landlord/letting agency has taken out deposit protection on your behalf, but they haven't informed you about it?

    I'm guessing that they can't remove you from the property... but can I claim the deposit back and the extra 1 to 3 times the value of the deposit?

    Also, in such a case, who would be liable? Is it the letting agent or the landlord?

    AIUI:

    1) Correct, (well not via a S21 anyway)
    2) No
    3) No
    4) as there is no liability, it doesn't matter.

    HTH

    tim
  • jamie11 wrote: »
    You would be informed that the deposit was protected by the deposit protection company, the landlord/agent would have to provide you with the prescribed information.

    Well. We haven't received any kind of notification of our deposit being protected by either our letting agent or the deposit protection company. The only resaon that I know it has been protected is because I went to each of the individual companies to see if they had anything linked to us.
    AIUI:

    1) Correct, (well not via a S21 anyway)
    2) No
    3) No
    4) as there is no liability, it doesn't matter.

    HTH

    tim

    Thanks Tim. That is as I suspected.
  • Well. We haven't received any kind of notification of our deposit being protected by either our letting agent or the deposit protection company. The only resaon that I know it has been protected is because I went to each of the individual companies to see if they had anything linked to us.



    Thanks Tim. That is as I suspected.

    In that case...

    1) Correct, (well not via a S21 anyway)
    2) [STRIKE]No[/STRIKE] Yes
    3) [STRIKE]No[/STRIKE] Yes
    4) [STRIKE]as there is no liability, it doesn't matter.[/STRIKE] The landlord.
  • Werdnal
    Werdnal Posts: 3,780 Forumite
    Part of the Furniture Combo Breaker
    edited 27 May 2013 at 7:03PM
    Deposit must be protected and prescribed information serve to the tenant with 30 days of payment.

    LL/Agent cannot issue a valid Section 21 until this is done. If deposit not protected the full amount must be returned prior to issuing S21. If deposit protected, but no PI served, PI must be served prior to S21.

    Tenant can "try" to persue a claim for 1-3x (not definately 3, court decides), but the claim is costly (£1000'ish court fees) and long-winded, and often settled by mutual agreement before getting that far.

    Tenant would sue LL, if LL had a case against agent for neglecting to protect, LL countersues agent!
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    AIUI:

    1) Correct, (well not via a S21 anyway)
    2) No
    3) No
    4) as there is no liability, it doesn't matter.

    HTH

    tim
    The original post was unclear, but you seem to be assuming that
    * a deposit was paid
    * it was registered
    * but the tenant was not informed.

    In which case your advice above is wrong.

    1) correct (well not via S21)
    2) Yes
    3) Yes
    4) landlord
  • tim123456789
    tim123456789 Posts: 1,787 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    G_M wrote: »
    The original post was unclear, but you seem to be assuming that
    * a deposit was paid
    * it was registered
    * but the tenant was not informed.

    In which case your advice above is wrong.

    1) correct (well not via S21)
    2) Yes
    3) Yes
    4) landlord

    OK you are right

    It seems that when this was first heard at court a judge rulled as I have described.

    However that case went to appeal six months ago and the appeal court found as above.

    I must learn to keep up with these things (not that I am an interested party)
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