Internet connection problem

Beachview_2

I get an intermittent internet connection problem. Then I click on troubleshooting and a message comes up to tell me it has reset the wireless network adapter. What does this mean? Is the wireless network adapter in my laptop breaking?

Its a Samsung laptop, and my internet is with a NI company called UTV. I did ask Samsung one time but their answer was useless, so I just let the problem run on, but now's time to get to the bottom of it.

JJ_Egan

wireless network adapter

Most likely it needs a driver update .

jje

Beachview_2

JJ_Egan wrote: »

wireless network adapter

Most likely it needs a driver update .

jje

So could I go on the Samsung website and download a driver for the laptop? Would the driver be listed as a wireless network adapter driver or something else?

bluesnake

Beachview wrote: »

So could I go on the Samsung website and download a driver for the laptop? Would the driver be listed as a wireless network adapter driver or something else?

You could and it probably would be the correct official way to do it. Most manufacturers use other peoples wifi cards.

However, I would go into the control panel, system, device manager, network adapter, right click on your network adapter and choose Properties, Driver and write down Driver name, Driver provider, date and version. Then press the Driver Detail button and get Provider and version.

now go to the providers web site and download the driver