Virgin Media 20mb

Money_Saver

I am changing over to them from ADSL and am wondering what the set up will be for their modem. I am hoping it is straight forward. ALso any idea what modem they supply? How long does activation take (I was told same day) But Sales will tell you anything, I'd like relalistic.

Thank you in advance.

Delilah

mine took a few weeks to be set up, no idea about the modem side of it but i then changed back to 4mb and honestly not noticed a difference at all!!

MercilessKiller

They supply their own cable modem. Virgin Media isn't ADSL so you cant use an ADSL Modem to connect to them.

You need a cheaper "Cable Router" where the modem they provide and installs connects to Virgin Media, and your router connects everything together

Activation took me a day though I had to ring up a few times as they "forgot" to press the activate button but it eventually got sorted :P freephone now as well for customers

As for Delilah, You'd need to be downloading a lot to notice any real difference. The biggest change of connection speeds is the Upload Speed rather than Download Speed. If that stays the same, then you'll hardly notice a difference

spud17

The 2 guys that fitted my Virgin Media, BB only, took 1.5 hrs to install the cable.Then while one packed up, the other made a phone call, within seconds the modem lights stopped flashing and steadied, that was it.
I was up and running.

I was told to run the CD, but there was a problem with it, I called the 0800 number and had it confirmed what I suspected that the CD basically puts the Virgin logo on everything.

So, you don't need the CD but I would suggest logging in to your account to have a look at what is possible.

As to speed, I am on 2mbs, and have tested several times, each time 2.07mbs thats over the last 4 weeks, so well pleased at the moment(fingers crossed).