Toilet cistern not filling with water - help!

FTB83

Hey All

Woke up this morning and our toilet won't flush. The cistern is of the concealed variety and it behind a panel which we have removed but the gap between the top of the cistern is so tight that we have to use a mirror to see inside! Closer inspection shows the cistern isn't filling with water. We filled the cistern up using the shower and it flushes fine, but for some reason won't refill.

Anyone any ideas on how to fix or what might be causing it? Would rather try ourselves that foot the bill of a plumber at the moment.

Thanks,

FTB83

EliteHeat

Valve is almost certainly stuck in up position and not letting water pass. Best to isolate the inlet and remove the cistern to examine/replace as necessary. Easy job to do if you have a few basic tools.

imnoexpert_3

Hi FTB83,

Is the ballcock stuck at it's highest position? if so try pushing it down, does water come in now?

Is the inlet blocked? try scraping it with a blunt instrument.

try these first.

FTB83

Thanks for these. Will give both a go and report back. Hopefully it is something easy to fix!

Concealed cisterns look great but are an a*se to get to when something innevitably goes wrong!

FTB83

mousegreatest388

Also if you have an isolator valve on the inlet pipe - check that someone hasnt played with it and closed it off.

Eyesparky

If none of the above work, if the cistern has a filter on the inlet, unscrew it and give it a clean. This can often do the trick.

ormus

wiggle the ball cok rod up and down may free the valve off.
if repairing then replace the old type with the new silent type. ive got one and its much better. quieter and faster to fill.

http://www.screwfix.com/app/sfd/cat/pro.jsp?cId=100996&ts=36065&id=55211