Items bought from Chna

pastiche

I recently bought a pair of shoes from a china website, the shoes arrived last Friday 17th May & are faulty & unwearable, I paid for them using my visa debit card. I notified the company of the faults on arrival & they are not prepared to accept a return or to give me a full refund. Could you advise what rights I may have?

ILW

You have a right to sue the supplier, Good luck.

gb12345

That is what happens if you buy fake goods from a foreign website.

You've got no consumer protection.

visidigi

How much did you pay?

wealdroam

pastiche wrote: »

I recently bought a pair of shoes from a china website, the shoes arrived last Friday 17th May & are faulty & unwearable, I paid for them using my visa debit card. I notified the company of the faults on arrival & they are not prepared to accept a return or to give me a full refund. Could you advise what rights I may have?

You need to start reading up on China's consumer rights legislation.

Sorry, I have no idea where you might start with that.

Maybe you should look around for China's equivalent of moneysavingexpert.com

pinkshoes

You could send them back at your own expense then sue them (look up china law first...)

Or you could accept your gamble didn't pay off and put it down to experience.

Apples2

pastiche wrote: »

Could you advise what rights I may have?

You have the right to post on an Internet Forum.

Maybe to warn others not to use the same site but as you have kept that a secret, none of us will ever know.
Not that we really need to know the website name anyway, not many of us would buy from a Chinese Website and be surprised when fake goods arrived.

What did you think was going to happen?

meer53

If they're faulty you can send them back to the seller. If they don't refund you can ask your card issuer to dispute this for you. How were they faulty ?

artbaron

Buying shoes direct from China. Good idea. Next time just flush your money down the crapper and kill a dog, saves hassle.

yangptangkipperbang

...............and half the dodgy dealers in China now have all your bank account details.................................

dalesrider

pastiche wrote: »

I recently bought a pair of shoes from a china website, the shoes arrived last Friday 17th May & are faulty & unwearable, I paid for them using my visa debit card. I notified the company of the faults on arrival & they are not prepared to accept a return or to give me a full refund. Could you advise what rights I may have?

Are these also branded goods?

You do have a chargeback right in this case....

So :mad: to all the incorrect advise posted by others who seem only to want to poke fun.....