In a bit of a pickle

callum9999

matttye wrote: »

I doubt you'll get anywhere with your bank. You should dump your debit card and ask for a cash card / cash account if you don't want the option to spend more than you have in the account.

I would forget about trying to contact the bank and just focus on getting an admission of error in writing from the insurance company and asking the DD companies not to file any adverse information.

I'm sure I've seen on here several times cases where the bank (despite it not being their fault) has put their account back in order after an erroneous payment like this.

While it may not be the case with the OPs bank, it can't hurt to try them!

matttye

callum9999 wrote: »

I'm sure I've seen on here several times cases where the bank (despite it not being their fault) has put their account back in order after an erroneous payment like this.

While it may not be the case with the OPs bank, it can't hurt to try them!

I meant in terms of having the adverse information removed from his credit report; the bank has no control over that.