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Help Re Contacting work undertaken

gario900
gario900 Posts: 268 Forumite
It goes like this .....

Purchased a bathroom suite in december in my other rented flat, got a local plumber to install it...... after a few months the lady below she had water running from her ceiling ......i contacted insurance .....they sent out a surveyor (from the to be contractors), the bathrom had not been installed properly, the damage was severe that it would all have to be dried out with new floorboards put down re to the fungas growth (under bath) .....
Time passed and it took them a month to get started, once completed the tenent phoned me to say the bath panel hadn't been put back on and it didnt fit.....
I went to view it, they removed the bath to reinstall, put it back down, they have put down ply wood all over EXCEPT for under the damaged area (under bath) and also left it untreated, , the bath panel cannot go on because of this new plywood flooring.... This has cost the insurance £2800, retiling around bath, reinstalling bathroom suite and putting down a bit of plywood ????
My main concern is that they have left the damaged floorboards untreated ans unattended to, they also took away sink leaving a massive hole which they have put platerboard back on but left it unplastered and uneven .....
I have contacted the contractors to whom said 'all work has been done'
who or what should do next?
Appreciated

Comments

  • DirectDebacle
    DirectDebacle Posts: 2,045 Forumite
    Your insurers need to sort this out. Contact them, point out the faults and request they send a surveyor out to assess the remedial work. Insurers can then arrange for this to be done and your bathroom should be re-instated to how it was.
  • ^^ I'd second that !!
  • southcoastrgi
    southcoastrgi Posts: 6,298 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    as above..
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
  • gas4you
    gas4you Posts: 2,602 Forumite
    Agree with all of the above.

    The thing I don't understand, is why the original installer was not made to come back and fix it all at his expense, or on his insurance?
This discussion has been closed.
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