warrant of execution electricity company installed pre-payment meter

chanz4

song_mcbun wrote: »

Ahhh...so each dog handler has their own team of administrative staff back in the office. Give over, dog handler's can't quote a charge of £150 that is 'fair and proportionate' when all they do is stand around in a garden devoid of dogs. That's like horticulturist charging you £150 to stand around in your paved over driveway.

Your not a Debt collection industry nark are you, btw?

Oh and as for the PDV, I didn't receive one so what's my position in regards to that?

Similar, however yes this is how much the handlers cost and yes I do use them on daily basis. If you dont like the reality why ask

nPower

song_mcbun wrote: »

Hi guys,

Wonder if someone can clear a few things up.

I fell into arrears last year with electricity provider - Npower. We cam to an agreement on a repayment plan but unfortunately as I am self-employed I defaulted on payments again. Npower then refused to budge. They wanted to fit a pre-payment meter. My son's use of the internet for study (examination period) made me reluctant to agree.

Anyway, I was notified of Npower's - thru Utility Management Services - intention to make an application for warrant of execution. This would enable them to fit the meter. The court date was set for 20th May in a location 250 miles from my home. With work at a premium right now, and funds scarce I could not afford a 500 mile round trip on a weekday.

The following day three cowboy's arrived, informing me a warrant had been granted and they wanted to execute it. They showed me a piece of paper - supposedly proving said warrant - but could not give me a copy.
They told me unless I co-operated they would ring the police and force entry. I gave them access and 3 hours later the meter was fitted.

Having done some research there are a few anomalies which I would like to address:
i) I read on the CAB that you must be given notice that the warrant was issued and then given 7 days to make payment. I was given 1 day and not informed that the warrant was granted. Npower say that it says on their letter - notifying me that they will make an application for warrant - that they will call immediately at my property. This is true, but does it exempt them from the 7 days notice and notification of successful application?

ii) The amount outstanding has increased by almost £900 since yesterday. When I phoned Npower, I was told that:
£150 court fees
£50 engineer fees
£600 'other charges'.
Is this all legitimate?

iii) The debt collector couldn't provide me with a warrant and when I requested the warrant number from Npower they replied, 'You'll have to contact the court'. Is this standard practice?

Hi song_mcbun,

If you have any questions about the prepayment meter being fitted at your property, please send them to me in an email to [EMAIL="forumresponse@npower.com"]forumresponse@npower.com[/EMAIL] and I can get these looked into for you.

Many thanks,

Adam

song_mcbun

chanz4 wrote: »

Similar, however yes this is how much the handlers cost and yes I do use them on daily basis. If you dont like the reality why ask

I thought so. I just needed some guidance. I have been given conflicting information to what you have been providing. The citizen's advice bureau (and members of cag) ,for instance, states that 7 day should have been given between the date of granting of warrant and execution, allowing the debtor to pay.

I was also told that £800+ of charges would unikely be deemed 'fair and proportionate' for a debt of £800.

So, I believe the information you are espousing to be either inaccurate or deliberately misleading. The 'reality' you are providing is slightly skewed and of no use to me. Thanks anyway.

song_mcbun

neverdespairgirl wrote: »

OP, I can't give you legal advice, but I can have a discussion about the topic in general, about warrants to enter in the case of electricity suppliers. Do NPower just supply your electricity, by the way? Or is it a dual meter?

The relevant Act of Parliament is the Rights of Entry (Gas and Electricity Boards) Act 1954, as amended by the Gas Act 1986 and Schedule 6 to the Electricity Act 1989.

Schedule 6(2) sets out the right to replace the meter:

(1)Where a customer has not, within the requisite period, paid all charges due from him to an electricity supplier in respect of the supply of electricity to any premises or the provision of an electricity meter, the supplier may—(a)install a pre-payment meter on the premises; or(b)disconnect the premises,and the supplier may recover any expenses incurred in so doing from the customer.

(2)The power of a supplier under sub-paragraph (1)(a) or (b) may not be exercised—(a)as respects any amount which is genuinely in dispute (disregarding for this purpose a dispute under section 39 or regulations made under it); and(b)unless not less than seven working days’ notice has been given to the occupier of the premises (or the owner of the premises if they are unoccupied) of his intention to exercise it.

(3)In this paragraph the “requisite period” means the period of 28 days after the making by the supplier of a demand in writing for payment of the charges due.

Thanks that's awesome. Legislation is always the most reliable source. They supply electricity and gas but on seperate meters.I was told on 25th April (in writing) that they were applying for a warrant on the 20th May. They then came the following day (21st May) to fit the meter - I assume with a valid warrant.

chanz4

song_mcbun wrote: »

I thought so. I just needed some guidance. I have been given conflicting information to what you have been providing. The citizen's advice bureau (and members of cag) ,for instance, states that 7 day should have been given between the date of granting of warrant and execution, allowing the debtor to pay.

I was also told that £800+ of charges would unikely be deemed 'fair and proportionate' for a debt of £800.

So, I believe the information you are espousing to be either inaccurate or deliberately misleading. The 'reality' you are providing is slightly skewed and of no use to me. Thanks anyway.

Hate to burst your bubble, but no act says they must give 7 days after obtaining. When the supplier issues a rights of entry notice, this is your 7 days. Your have not stated what the break down of charges is

song_mcbun

chanz4 wrote: »

Hate to burst your bubble, but no act says they must give 7 days after obtaining. When the supplier issues a rights of entry notice, this is your 7 days. Your have not stated what the break down of charges is

Here's what I have so far:

£155 warrant fees
£54 engineers fees
£102 travel charges
£160 dog handlers fee
£55 for two other visits (???)
£40 admin charges

They are now saying that the other £300 is in electricity charges from 25/04-19/05.

Jonesy88

The 2 other visits will be the pre-disconnection visits.

Its unlikely you have used £300 of electricity in a month - it's probable the April bill was estimated and now they have a firm end read it has caused the jump? Or do you usually have high consumption?

[Deleted User]

song_mcbun wrote: »

£160 dog handlers fee

Was there a dog present?

song_mcbun

neverdespairgirl just tried to send pm but inbox is full.

song_mcbun

Bedsit_Bob wrote: »

Was there a dog present?

No. He died in January.