DEll upgrading & replacing my 2 day old laptop

loopylass30

hi every 1,

Well ive just gotten off the phone to dell telling them about the problem with the speakers on my 2 day old laptop and they are sending me out a new 1 and also upgrading it for free yippeeeeeeeee, all the specs are pretty much the same he said its a whole better machine than mine only difference is this 1 has a 15.1 screen and the new 1 will have 14.1 but im fine with that
the model i have at present is INSPIRON 1501, and the 1 they are now sending me the INSPIRON 640m. is this the standard thing they do with machines that have faults ? and should i be ok accepting this different model, im presuming it is as he says a better model?

loops
.

Chippy_Minton

640m has a better processor, built-in wireless and a DVD-RW drive. £130 difference between base models, so should be better, though it depends on the full specs (processor, memory, hard drive etc.) See comparison here.

loopylass30

Chippy_Minton wrote: »

640m has a better processor, built-in wireless and a DVD-RW drive. £130 difference between base models, so should be better, though it depends on the full specs (processor, memory, hard drive etc.) See comparison here.

ill post the specs of the 1 i have at the moment and illl post the specs of the replacement they have offered me if thats ok and you can tell me whats better as im clueless

loops:rotfl:

loopylass30

Right this is the specs of the 1 i have at present

Item No. Description Quantity Unit Price Net
210-17063 Inspiron 1501 Turion 64 X2 TL50 (1.6GHz, 256K) 1 259.00 259.00
200-46468 List N05152 - BSD 1501 (2) 1
230-10055 15.4" Wide Screen XGA TFT Display: 1280x800 1
239-10576 Save £30 ex VAT 1
340-14089 UK/Ireland - Power Cord 1
340-14095 English - System Documentation 1
340-14200 Inspiron Resource DVD - (Diagnostics & Drivers) 1
370-11932 Memory Dual-Channel 1024MB (2x512) 533MHz DDR2 SDRAM 1
400-12406 Hard Drive 80GB Serial ATA (5400 RPM) 1
429-12461 Power DVD 7.0 - Vista 1
429-12462 Roxio Vista - Creator / MYDVD 9.0 1
429-12463 Fixed Internal 8X DVD+/-RW Drive 1
450-11244 AC Adapter 65W 1
451-10334 Battery Primary 6 cell 53W/HR LI-ION 1
460-10041 Not Included Carry Case 1
490-10592 ATI Radeon Xpress 1150 256MB HyperMemory 1
530-10762 UK Modem Cable and Adapter Internal V.92 Data, Fax, Voice Functions 1
555-10880 Dell™ Wireless 1390 802.11b/g Mini-PCI Card (for AMD Processors) 1
583-11393 UK/Ire - (QWERTY) - Internal Keyboard 1
613-10361 Software Drivers 1
619-10905 English - Vista Home Basic 1
630-11001 English Microsoft Works 8.0 (Word Processor, Database) with Recovery CD 1
640-10280 UK Internet Service Provider (Orange & Tiscali) 1
640-10395 English Adobe Reader 7.0.8 1
640-10535 Corel Paint Shop Pro Photo XI - 60 day trial 1
640-10537 Corel Snapfire Starter Edition 1
640-10551 Dell Support 3.2.2. - Vista Only 1
650-10792 English McAfee Security Centre 8.0 - 30 Day Trial Version 1
680-17530 No Warranty Upgrade 1
680-17531 Base Warranty 1
680-17532 90 Day CAR (Collect and Return) 1
800-10140 Inspiron Order - UK 1
990-10010 Road Freight Charge Per Unit 1-10 unit 1

and heres the specs of the 1 they have offered me

Base Intel® Pentium® Dual-Core T2080 Processor (1.73GHz,533MHz,1MB L2 cache)
Microsoft Operating System Genuine Windows Vista™ Home Basic - English
Memory 1024MB 533MHz Dual Channel DDR2 SDRAM [2x512]
Keyboard Single Pointing Internal Keyboard - UK/Irish (QWERTY)
Hard Drive 80GB (5400rpm) SATA Hard Drive
Floppy Drives No Floppy Drive Option
Modem 56.6k V.92 Capable Internal Modem & Adapter
CD/DVD Drives Fixed Internal 8X DVD+/-RW Drive including software
Wireless Local Area Networking Dell™ Wireless 1390 802.11b/g Mini-PCI Card (for Dual-Core Processors)
Shipping Documents English Documentation with Eng Power Cord
Gedis Bundle Reference List N056M5 - DHS 640m (1)
Microsoft Application Software Microsoft® Works 8.0 - English
Standard Warranty Collect & Return, 1 Year Service only
Hardware Support Collect & Return, 1 Year Service only
AntiVirus & Security Software McAfee® Security Centre™ 8.0 - 15 Month Protection - English
Power Supply 65W AC Adapter
Digital Photography Corel® Snapfire™ Plus - Full Version
Order Information Inspiron Order - UK
Primary Battery 6 cell Lithium-Ion Battery (53 Whr)
Carrying Cases No Carry Case
Dell System Media Kit Inspiron Resource DVD - Vista (Diagnostics & Drivers)
Dell Internet Order Dell Internet Order.
LCD 14.1" Wide Screen WXGA (1280x800) TFT Display

Please reply as soon as possible with your confirmation as we can go ahead with the service at the earliest.

hope this is enuff info for you to be able to help me, del wwant me to reply asap if i want to go ahead with there offer
thanks

loops

albertross_2

It's a more expensive machine with a better processor and 1 year collect and return warranty, you could try and blag a 6400 (which are cheaper than a 640m) instead if you wanted the same size screen.

http://www.dmxdimension.com/blogcategory/dell_uk_inspiron_640m.html

http://www.dmxdimension.com/blogcategory/dell_uk_inspiron_6400.html

I don't think it's a standard thing to upgrade, but they do seem to want to keep the customer happy if you end up with a dud, (it might just be a connection has come loose in transit btw).