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Finding out a payee sort code

Indont know if I have posted this in e correct place. Basically my sister has just come out of a six month marriage very short.
The family she married into turned out to be wronguns!....

Her husband took money from her via a original blackmail got her to pay for new sofas etc and a extension on the house.

But the annoying thing is he also set up a 1,000 direct debit into his father account monhtly.

We are now trying to reclaim this money we need proof of the direct diet going into his account so we can claim it as fraud. The problem is the bank have put my sisters name on the direct debit reference even though it's not her account is going into. They are saying they have no way of telling us what the account number is?...

Is this correct?
Any advice
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Comments

  • xylophone
    xylophone Posts: 45,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your sister's estranged husband fraudulently set up a direct debit on her sole account?
  • ChiefGrasscutter
    ChiefGrasscutter Posts: 2,112 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Direct debits can only be set up directing money into/in favour of "approved" organisations.
    These will have a registration/originators number.

    This gives the organisation the power to "pull money" from your account

    You cannot simply set up a direct debit into another person's account.
    So it must be being taken by some other way ?Standing order?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    The whole post is garbled.

    What account is the money coming out of?
    Is that account your sister's account or is it joint with her ex?
    Is she divorced yet?
    If not has a legal financial separation been agreed?
    Does she have online banking access to the account?

    If you answer those questions there's a better chance of getting to the bottom of things. And please check what you've written before you post to ensure it makes sense (or use the edit button if you spot anything wrong after posting).
  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Pard wrote: »
    We are now trying to reclaim this money we need proof of the direct diet going into his account so we can claim it as fraud. The problem is the bank have put my sisters name on the direct debit reference even though it's not her account is going into. They are saying they have no way of telling us what the account number is?...

    Is this correct?

    It's more likely to be a Standing Order than a Direct Debit.

    The bank will know which account number and sort code the money was paid in to. You might get a better response if you write to them.

    I'm doubtful that your sister will get her money back, unless the other side admit wrongdoing or there's hard evidence to prove it.

    Presumably this is being pursued as a civil matter rather than a criminal one. If not, tell the Police to trace the transactions.
  • Pard_2
    Pard_2 Posts: 12 Forumite
    Sorry if it's garbled trying tomet a lot of info into a short post.

    Yes basically he set up a Standing order not a direct debit, he told her it was for long term investment towards a possible buy to let mortgage so she agreed . But the money was actually going into his father account.
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    "Finding out a payee sort code"

    If the standing order was from sister's account/joint account then the payee's sort code and account number are known so I don't understand the question.

    You say that sister agreed to the payments, albeit having being misled regarding the purpose for which they would be used.

    It seems to me that there is no chance of reclaiming the money from the bank. It would be a case of bringing a civil &/or criminal action against the (ex?)husband.
  • Pard_2
    Pard_2 Posts: 12 Forumite
    Hi we are raising a civil claim against her husband and father and solicitor asking for bank account sort code which we don't have as was over 8 months ago....not trying to claim against bank.

    The bank are dragging heels saying they don't have this information?

    We canceled the Standing order as soon as we won't found out what was going on.

    Divorce is filed and awaiting his response.
  • Pard_2
    Pard_2 Posts: 12 Forumite
    The sort code account number is not available on her online banking,
  • System
    System Posts: 178,427 Community Admin
    10,000 Posts Photogenic Name Dropper
    They will have a record of cancelled Standing Orders.

    Ask them for a list (of cancelled Standing Orders) in branch and when you find the one you want, they will be able to provide payee details.

    They should also be able to provide a copy of payments made on headed paper or stamp it with bank stamp to use in your civil case.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Some banks do not store standing order details once cancelled.
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