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Tenant done a moonlight flit - advice please

Hi all,

I rent a house via a management agency in England (I moved to Scotland), had calls yesterday from family and friends saying that there were removal vans outside the house and that the tenant appeared to be in the process of moving out


We have called the management agency this morning and they have contacted the guarantor (tenants father) the tenant is claiming to have provided them with written notice at the begining of May (in line with payment cycle) but the agency are saying this isnt true and they weren't aware the tenant was leaving.

The Agency have said we either accept 2 weeks notice and access the property from start of June or insist on a months notice as per contract but nobody can access the property until July (including them).

I want to put the house up for sale so will need estate agents access etc, can I do this if I ask for the months notice as per the rental contract? if the tenant has left do the rental management agency have any obligation to let viewers in? or am I best accepting 2 weeks notice and taking the hit on mortgage payment for June?

Im also concerned about liability if there are any issues with the house being unoccupied in the notice period (e.g burst pipe etc)

Thanks
any advice gratefully accepted

Comments

  • olly300
    olly300 Posts: 14,738 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Accept the two weeks notice so you can start cleaning up the house and put it on for sale.

    If you need to write the tenant a reference just put that you were given two weeks notice instead of a month.
    I'm not cynical I'm realistic :p

    (If a link I give opens pop ups I won't know I don't use windows)
  • Werdnal
    Werdnal Posts: 3,780 Forumite
    Part of the Furniture Combo Breaker
    edited 20 May 2013 at 10:52AM
    If you insist on the 1 month notice, the tenant has a continuing tenancy until that expires, and the property is not "yours" until the notice ends. I know it is annoying, but !!!! happens, especially in the LL game, and if you have plans to sell, you are better getting on with it asap, rather than insisting the tenants stand by their notice.

    I would accept the 2 weeks, get the property inspected and deposit release etc sorted, and move on ...


    TBH, if cash is so tight that you cannot support the mortgage payment with a few weeks lost rent, perhaps letting was not a wise move. Did you get consent to let?

    How are you going to manage to cover mortgage whilst it is on the market anyway - even if you get an offer in 2 weeks time, it could take weeks if not months to complete!
  • badgerpig
    badgerpig Posts: 16 Forumite
    thanks Guys,
    I think you're right cut losses and move on
  • badgerpig
    badgerpig Posts: 16 Forumite
    Missus just spoke to the agency, apparently the tenant did give email notification on the 2nd of May but it was missed by the agency due to a SPAM filter, Im going to ask for the full amount from them now as they broke the contract
  • mjdh1957
    mjdh1957 Posts: 657 Forumite
    Part of the Furniture 500 Posts Photogenic
    badgerpig wrote: »
    Missus just spoke to the agency, apparently the tenant did give email notification on the 2nd of May but it was missed by the agency due to a SPAM filter, Im going to ask for the full amount from them now as they broke the contract

    Ask for the full amount from whom, agent or tenant?

    Still might be best to accept the situation and move on.
    Retired in 2015.
    Moved to Ireland September 2017
  • badgerpig
    badgerpig Posts: 16 Forumite
    mjdh1957 wrote: »
    Ask for the full amount from whom, agent or tenant?

    Still might be best to accept the situation and move on.

    Hi

    The agency, we have a formal contract with them to manage our tenant which they clearly havent done resulting in us being out of pocket for a months rent, throughout the tenancy they have been very formal when requesting timely repairs which we have always met our obligations

    If I'm honest your probably right just best to cut loss and get it flogged but it feels like we've been shortchanged through no fault of our own
  • IronWolf
    IronWolf Posts: 6,445 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I would go after the letting agency. Best of both worlds then, you get the months rent paid and no tennant to get in the way of selling the house.

    However unless you get a new tennant in I think you'll have a hard time getting any money out of the LA as you'll have to show you were out of pocket as a result of their actions.
    Faith, hope, charity, these three; but the greatest of these is charity.
  • Werdnal
    Werdnal Posts: 3,780 Forumite
    Part of the Furniture Combo Breaker
    But I thought you want to sell it? Are you looking to get another tenant in? If not, assuming the date of the original notice the agent received is valid and in line with the tenancy period dates (albeit they missed it on the day it was served), the tenant has left under that notice and there is no more rent due - or have missed something?

    Have tenants paid rent to the end of the notice they gave?
  • Ulfar
    Ulfar Posts: 1,309 Forumite
    Your tenants haven't done a moonlight flit, they gave notice.

    Your letting agent missed it making it Your problem. The letting agents work on your behalf, the tenant giving notice to the letting agent is the same as them giving notice to you.

    If you want to sell then all is fine, if you were going to re-let then you might have a case for getting the letting agent to make up the short fall.

    In either case afterwards I would be sacking the letting agent.
  • Werdnal
    Werdnal Posts: 3,780 Forumite
    Part of the Furniture Combo Breaker
    badgerpig wrote: »
    Missus just spoke to the agency, apparently the tenant did give email notification on the 2nd of May but it was missed by the agency due to a SPAM filter, Im going to ask for the full amount from them now as they broke the contract

    And this is a prime example for all those here who try to justify email as a valid route for giving notice that there are instances where it does not work!

    Written notice by post with a proof of posting is the way to go.

    However, if OP's agent accepts email notice, then so be it!
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