Lloyds TSB Internet Banking Issues

sscott5581

Is anyone else having issues with Lloyds TSB interent banking.

When I click on upgrade current account (from menu on right), the blue link under balance has disappeared, I get the following error Unfortunately there has been a technical problem. This transaction has not been completed.

When I click on loan i receive the following 1700027 : Sorry, we can't give you a loan quote at the moment.

When I click on overdraft from left menu, I am not giving the option to adjust overdraft. Instead told to call 0800 015 0032.

Any ideas before I phone Lloyds. Also worth noting this account belongs to a branch which will be rebranded TSB as per verde project.

Thanks!

MoneySaverLog

Seems to be working now. It's the 20th so may be they have done updates, has anything changed on your credit file?

sscott5581

I have checked today and still having same issues. No changes on credit file, never missed a payment etc.

Ill give them a call later today.

Thanks

pmduk

Please let us know the result, it may help others.

sscott5581

I have spoke with Lloyds and there is no issues with my accounts. They have sent a request to another 'techical' department to look into this.

pqrdef

sscott5581 wrote: »

I have spoke with Lloyds and there is no issues with my accounts.

There aren't as such. But (as a non-Verde customer) I've been getting a message lately saying that any new account I open online will be a future-Lloyds account - however, if I would like to open a future-TSB account instead, I can phone a freephone number.

I take this to indicate that TSB has reached a certain stage in its development and is now able to do some things independently.

There was a rumour that there was going to be a separation of the systems so that the Lloyds part and the TSB part wouldn't be able to see each other, even though they were both using the same software on the same servers.

sscott5581

My account is a soon to be TSB account. My partner and my mother both have soon to be TSB accounts and they do not experience the same errors as I have mentioned.

Whereby both can view personalised loan quotes and view AVA which they are able to upgrade too.

glasgow5052

Hi

Just wondered if you had resolved this, I am having the same problems, phoned LLoyds TSB technical team and they say they cannot understand why and may have something to do with security on my PC

My account/branch is also transferring to TSB