Internet provider has allowed another customer access to my email account.

ComputerUser

Please tell me what I can expect from my Internet Provider as I have discovered that my email has been duplicated by them and given to another User. That user could see all my folders and sent emails going back years! This is a serious security breach and all my sent private and financial correspondence has been made available to someone else. If you consider the amount of sent emails over years when a single email may not contain alot of information but when linked with other emails could be used to build up a picture and steal an identity.

I have contacted the provider they are looking into it but any advice would be greatly appreciated.:(

Fergie76

How did you discover someone else had access to your email?

paddyrg

This is pretty terrible - which ISP?

Is it worth contacting the technical press eg theregister.co.uk?

agrinnall

Report it to the Information Commissioner's Office.

http://www.ico.org.uk/