laptop help- blocking any downloads?

brightonman123

running IE9, windows7 home premium..

any file (wmv, pdf etc) I try to download recently is getting blocked / deleted, deemed by my system as a 'virus'?

System sweep done, all ok.. what settings, if any, are too tight? I am trying to d/l from genuine 'safe' sites (local council, etc)

NiftyDigits

Windows itself doesn't block any downloads. Which Browser are you using? Chrome? Which antivirus solution?

brightonman123

MS internet explorer- IE9. windows own firewall i think - MS Security Essentials?

Basil1234

you mean to say you don't have a stand alone anti-virus product at all?
if so you need to get one straight away you can not rely on a windows firewall alone.
alot of people bang on about avast free link below to pick it up from
http://downloads.cnet.co.uk/view/security-software/avast-free-antivirus-39175504/
also you need some anti-malware such as malwarebytes free version just need to update definitions before running full scan say once a month and quick scan say once a week. this is to get rid of any people that trying to hide away get you details but are not viruses.
http://downloads.cnet.co.uk/view/security-software/malwarebytes-anti-malware-39282203/

also if are having trouble downloading anything some malwares as well as viruses , out there will stop you downloading anything i suggest if this is the case download on another computer the files i have listed put them on a usb key or cd then put into your laptop and install. this is a starting point.

hope it helps
basil

brightonman123

i cant download it, because of ?? settings!

NiftyDigits

He suggests that he has MSE installed. Perhaps when Waddler8 is free, he can take a look. I have a flight to catch.

waddler_8

It's a message from IE's smartscreen filter/Download Manager .



It's probably a conflict between your installed AV and SmartScreen filter.

To enable you to download, temporarily turn off the smartscreen filter.

Open IE, got to tools > safety > and turn off smartscreen filter


Then follow these instructions.

Post me a DDS log - should take 2-3 minutes.

Download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop:

• Double click DDS to run it.
• Click Start
• When it's finished, DDS will open two logs:

1. DDS.txt
   
2. Attach.txt

Save both reports to your desktop.

Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)

brightonman123

ignore me- think i've sussed it now! (gone through internet options, advanced security..)
:beer::T

waddler_8

What was it?