eBay question

Strapped

Which model of BTB toy is it? (Character/size?)

Strapped

emily_jackson wrote: »

I emailed the seller yesterday trying to explain why I'd like a refund. The toy is listed as "friction", which to me means that after rubbing it backwards and forwards on the floor a few times, the vehicle then moves along the floor at a fast pace, making a noise whilst doing so.

You pull it backwards a few times to wind up the mechanism then let go. Back and forward doesn't work.

We have the complete BTB collection (obsessed autistic son). Not all models have friction bands on the wheels.

emily_jackson

Strapped wrote: »

You pull it backwards a few times to wind up the mechanism then let go. Back and forward doesn't work.

We have the complete BTB collection (obsessed autistic son). Not all models have friction bands on the wheels.

Even after doing this, the toy doesn't move forward at all! The toy is called Dizzy. I appreciate that not all friction toys are powered by bands, but I would still not feel happy giving this as a gift, so I'll ask for a refund. I have however emailed the Bob the Builder UK manufacturer (Fisher Price), so I'll let you know if I get a response from them. Thanks for all your advice, very much appreciated :T

RFW

Just email Bob the Builder, I bet he can fix it:D

Strapped

I KNEW you were going to say Dizzy.

Dizzy doesn't have "bands" on the wheels.

No wonder your seller is sticking to his guns.

emily_jackson

Strapped, I've got it here in front of me! He has two black bands on his rear wheels!

Strapped

emily_jackson wrote: »

Strapped, I've got it here in front of me! He has two black bands on his rear wheels!

Make your freaking mind up :rotfl:

Sorry, what with the other thread as well, this has got to be a wind-up (pun intended).

emily_jackson

Sorry, in which post did I say he didn't have friction bands??

theonlywayisup

emily_jackson wrote: »

Thanks for your advice, I bought a Bob the Builder vehicle for my godson, which was described as a friction toy (it should have bands on the wheels to make it move fast), but this is not the case, so am not very happy. It will cost nearly as much as I paid for the item if I have to pay for postage, but it's more the principle really :mad:

emily_jackson wrote: »

No, that was a different Bob the Builder toy, from a car boot sale.

I emailed the seller yesterday trying to explain why I'd like a refund. The toy is listed as "friction", which to me means that after rubbing it backwards and forwards on the floor a few times, the vehicle then moves along the floor at a fast pace, making a noise whilst doing so. I would not have bought the toy if it was not listed as friction, I'm making a collection for my godson, and all the others have friction bands round the wheels, however this toy simply moves along at a very slow pace, making no noise. I've tried to explain all this to the seller, however they don't seem to understand why I am unhappy. they don't understand the concept of friction (which they listed the toy as); they are prepared to refund me what I paid, but not the first class postage, which is actually more than what I ended up paying for the toy (I bid against 2 other bidders, and ended up paying £1.70, and £1.95 postage)!

I don't consider myself an unreasonable person, but I definitely would not have bought the item if it had been listed correctly, and feel that it is the seller's error so they should refund the postage, however after discussion, they still say that they stand by their original listing, and will not refund postage, so I would be out of pocket if I returned the item. Do you think I should contact the resolution centre or will it just be my word against her's?

emily_jackson wrote: »

Even after doing this, the toy doesn't move forward at all! The toy is called Dizzy. I appreciate that not all friction toys are powered by bands, but I would still not feel happy giving this as a gift, so I'll ask for a refund. I have however emailed the Bob the Builder UK manufacturer (Fisher Price), so I'll let you know if I get a response from them. Thanks for all your advice, very much appreciated :T

emily_jackson wrote:

Sorry, in which post did I say he didn't have friction bands??

Hope that helps!

emily_jackson

Apologies strapped, and thanks theonlywayisup