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Connect Telecom UK- who are they?

DonkeyKong77
Posts: 528 Forumite
in Phones & TV
Hello
Has anyone heard of Connect Telecom UK? i noticed on my mums bank statement that a direct dbit had been taken out for a couple of months - around £20 in total, and no-one seems to know what it is for!
She says she hasn't signed up for anything recenty.
They ((parents) sometimes call abroad, but use 18185, and i have a nasty feeling that she has been scammed, but i don't now, how :mad:
I've cancelled the d/d, but any help or advice is much appreciated.
Has anyone heard of Connect Telecom UK? i noticed on my mums bank statement that a direct dbit had been taken out for a couple of months - around £20 in total, and no-one seems to know what it is for!

They ((parents) sometimes call abroad, but use 18185, and i have a nasty feeling that she has been scammed, but i don't now, how :mad:
I've cancelled the d/d, but any help or advice is much appreciated.
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Comments
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DonkeyKong77 wrote: »Hello
Has anyone heard of Connect Telecom UK? i noticed on my mums bank statement that a direct dbit had been taken out for a couple of months - around £20 in total, and no-one seems to know what it is for!She says she hasn't signed up for anything recenty.
They ((parents) sometimes call abroad, but use 18185, and i have a nasty feeling that she has been scammed, but i don't now, how :mad:
I've cancelled the d/d, but any help or advice is much appreciated.
1899, 18185 and 18866 DD calls show up as 'Connect Telecom' on bank accounts so, clearly, what you saw was their 18185 bill. Now you've cancelled the DD, you may have problems setting it up again.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
DonkeyKong77 wrote: »Hello
Has anyone heard of Connect Telecom UK? i noticed on my mums bank statement that a direct dbit had been taken out for a couple of months - around £20 in total, and no-one seems to know what it is for!She says she hasn't signed up for anything recenty.
They ((parents) sometimes call abroad, but use 18185, and i have a nasty feeling that she has been scammed, but i don't now, how :mad:
I've cancelled the d/d, but any help or advice is much appreciated.
Connect Telecom UK, is who bills you for 18185, 1899 and 18866.
I'd get them to go into their account and resubmit the DD. It does mention on the DD form about Connect Telecom UK.It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!(OK my English isn't great, the sciences, maths & IT are my strong points!)0 -
Thanks folks.......seems like i jumped before looking0
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