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Working Tax Credits - back payments

I was awarded DLA on 9th September 2006 which made me eligible for WTC.

Was awarded WTC on 20th February 2007 and have been paid religiously ever since.

Immediately requested back payments - apparently it will be paid back to 9th September because of the DLA.

Phoned in March - the cheque would definitely be sent within four weeks. £330 per four weeks.

Now we are two months on and no cheques. :mad:

Phoned today.

No updates on the system. It is still being processed.

They are sending me a Complaints Form to complete. :confused:

If this had been me owing them any monies for over three months they would have taken me to Court by now.

Does a back payment always take this long?

Comments

  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    Anybody know???
  • ohreally
    ohreally Posts: 7,525 Forumite
    1,000 Posts Combo Breaker
    I called the TCO last Thursday re arrears, the payment was in my account two days ago by bank transfer.
    Don’t be a can’t, be a can.
  • ohreally
    ohreally Posts: 7,525 Forumite
    1,000 Posts Combo Breaker
    What rate of DLA do you receive as there are different disabled elements of WTC?
    Don’t be a can’t, be a can.
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    I have the highest rate. I already get the WTC, just haven't got the arrears paid!

    I am due to three months arrears anyway, they haven't paid me that either!

    Am waiting for this complaints form to arrive, then we shall see what happens.

    You cannot phone anyone in the tax credits office either.

    They are as bad as the CSA !
  • ohreally
    ohreally Posts: 7,525 Forumite
    1,000 Posts Combo Breaker
    I have the highest rate.


    HRC or HRM? They attract different elements.
    Don’t be a can’t, be a can.
  • if it gets too long waiting get your MP on the case, we was waiting for 6 months with no money my MP worked wonders for us!
    spanky xx

    DFW weight watchers 28lbs to lose
    lost so far 11.5 lbs
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    Unfortunately I have a dozy MP - one Tony Blair
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