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N Power billing
I recently moved from Npower to EDF via via the MSE calculator. I had been paying by direct debit for Dual fuel. My last bill was way back in Nov 2012 where I had an £86.00 credit. The new supply was started March /April 2013 and numerous meter readings were sent both to N power and EDF (I had always supplied regular meter readings to Npower so as not to have any surprises when the bills came due) I now have had a final bill (£7.50 Credit Gas & £331.00 DEBIT Electricity) this surely can't be right !!!!!
Is Npower's billing department real !
Is anyone else having the same suprises on changing supplier
Is Npower's billing department real !
Is anyone else having the same suprises on changing supplier
0
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I recently moved from Npower to EDF via via the MSE calculator. I had been paying by direct debit for Dual fuel. My last bill was way back in Nov 2012 where I had an £86.00 credit. The new supply was started March /April 2013 and numerous meter readings were sent both to N power and EDF (I had always supplied regular meter readings to Npower so as not to have any surprises when the bills came due) I now have had a final bill (£7.50 Credit Gas & £331.00 DEBIT Electricity) this surely can't be right !!!!!
Is Npower's billing department real !
Is anyone else having the same suprises on changing supplier
Hi shep2652,
Would you like me to take a look into this for you and see why the electricity bill is higher than you expected?
You can email me the details to [EMAIL="forumresponse@npower.com"]forumresponse@npower.com[/EMAIL]
Many thanks,
Adam
“Official Company Representative"
I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile0
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