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Faulty Laptop
Jan.MT
Posts: 1 Newbie
in Techie Stuff
Can anyone advise whether I have any rights regarding a laptop purchased for a Christmas present (2011) After 16 months it developed a fault which the repair shop diagnosed as needing a new motherboard costing almost as much as the computer.
I have looked online at consumer rights and CAB have said that
'If it was bought fairly recently, for example within the last two years I may be entitled to a free repair, replacement or refund from the trader I bought it from. I have approached The Argos shop on ebay where it was purchased and they have said that as it is out of warranty any repairs are down to me. I have also approached the MSI Computer(UK) Ltd. who have said that as Argos has taken over all warranty aspects including post-warranty repairs I should contact them directly with any issues I am experiencing. Help! This laptop should have lasted a little bit longer than 16 months
I have looked online at consumer rights and CAB have said that
'If it was bought fairly recently, for example within the last two years I may be entitled to a free repair, replacement or refund from the trader I bought it from. I have approached The Argos shop on ebay where it was purchased and they have said that as it is out of warranty any repairs are down to me. I have also approached the MSI Computer(UK) Ltd. who have said that as Argos has taken over all warranty aspects including post-warranty repairs I should contact them directly with any issues I am experiencing. Help! This laptop should have lasted a little bit longer than 16 months
0
Comments
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quote the sale of good act at them!!
> . !!!! ----> .0 -
And they will laugh their socks off.quote the sale of good act at them
Read the various stickies on this forum about the Sales of Goods and what you need to do to stand any chance of a successful claimThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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