Outlook Trying To Send An Email That Isn't There!

southernscouser

I replied to an email that was sent to an old btinternet address and as I'm no longer with them I can't send emails via Outlook, only through their site. Anyways, I deleted the email from the Outbox but it is still trying to send it weeks later, even though it's not there and is driving me crazy.

I've tried removing the account then adding it again but as soon as I do it trys sending it again! :undecided

Is there anything I can do?

ABH_3

southernscouser wrote: »

I replied to an email that was sent to an old btinternet address and as I'm no longer with them I can't send emails via Outlook, only through their site. Anyways, I deleted the email from the Outbox but it is still trying to send it weeks later, even though it's not there and is driving me crazy.

I've tried removing the account then adding it again but as soon as I do it trys sending it again! :undecided

Is there anything I can do?

How to troubleshoot e-mail messages that are stuck in your Outbox
http://support.microsoft.com/kb/262052

or in OE, Tools\Accounts\Mail Tab, highlight appropriate entry for your old isp. At this point, you can either click the 'delete' button on the right and it will delete the entry associated with your old isp. Though obviously NOT the email stored from that account on your computer.

Or you can click 'Properties' button and Servers tab, then change the smtp details to your current isp. Input the relevant details to your current isp's smtp servers details. This is useful for any 'grace' period that an isp may allow you to contact your contacts and advise them of your new email details. It means you will still be able to collect email from your old account, but not send email directly through their servers. It will be sent via your new isp's servers.

HTH