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ConsumerNet Ltd

I was contacted by ConsumerNet about 2 years ago before the claiming back of PPI was as popular as it is now. I was duped and I agreed to sign up. :mad:

I would just like to warn people of something. If they manage to get you a refund of PPI which is, say, £3000, then you need to make sure the company who is refunding you will pay you via a cheque, and NOT take it off the current loan/credit card etc. :eek:

This is because ConsumerNet will demand their cut (use to be 25%, now it's 30%) which will mean you will have to find 30% of your refund (in this case £900) to pay them. :(

All PPI companies are likely to do this and I'm glad it's now common knowledge that it's easy to do yourself. :D

Also, NEVER pay upfront for a PPI claim - ConsumerNet might be expensive and sneaky, but they don't demand money up front and if they're unsuccessful there's no fee to pay. :cool:

Also, another warning - (I'm currently going through this now) if your claim goes to the ombudsman and they find in your favour, and 2 years later you get a refund - ConsumerNet or whoever you previously instructed, will demand their commission. :money:

I want to know if they have a leg to stand on because I have been awarded a PPI 2 years after claiming through ConsumerNet and they have not contacted me for 2 years. In fact they've done nothing for 2 years and now they have told me they will be invoicing me shortly. :shocked:

Also, are they allowed to charge the new 30% or can it be the 25% when I signed up with them over 2 years ago? :question:

Any advice would be much appreciated!:rotfl:

:kisses:

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Assenav wrote: »
    I want to know if they have a leg to stand on because I have been awarded a PPI 2 years after claiming through ConsumerNet and they have not contacted me for 2 years. In fact they've done nothing for 2 years and now they have told me they will be invoicing me shortly.
    They can charge you how ever long the Bank takes, I'm afraid.
    Assenav wrote: »
    Also, are they allowed to charge the new 30% or can it be the 25% when I signed up with them over 2 years ago?
    You need to check what the LEGALLY BINDING contract you signed with them says.
  • GhIFA
    GhIFA Posts: 619 Forumite
    You might find it's still 25% - With VAT added it becomes 30%.
    I am an IFA. Any comments made on this forum are provided for information only and should not be construed as advice. Should you need advice on a specific area then please consult a local IFA.
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