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Store card help!!

Hi

I took out a store card for £250 about 4 years ago & set up a repayment direct debit of £5 a month and have been paying it for at least 3 years. Last October I cancelled it as I hadn't heard from them in years & wondered if I even still needed to be paying it. The other day I got a letter from them saying I now owed £271 and have to pay it in full! They wouldn't tell me how the payment had got to such a cost or how much I had in just charges.

Is there anything I can do as this is the first I've heard from them in 3 years!!

Thanks

Comments

  • Wywth
    Wywth Posts: 5,079 Forumite
    Hi

    I took out a store card for £250 about 4 years ago & set up a repayment direct debit of £5 a month and have been paying it for at least 3 years. Last October I cancelled it as I hadn't heard from them in years & wondered if I even still needed to be paying it. The other day I got a letter from them saying I now owed £271 and have to pay it in full! They wouldn't tell me how the payment had got to such a cost or how much I had in just charges.

    Is there anything I can do as this is the first I've heard from them in 3 years!!

    Thanks

    Why wouldn't they explain the make up of the alleged debt? :huh:

    They'd have to if they want to pursue you in court for it.

    I'd suggest you follow the store cards complaint procedure ;)
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