Ghanabank.co.uk

Firebird

I have just checked my account online and see a payment for £50 left my account last Thurs to go to the above. It was taken from my debit card after paying my tesco credit card bill online. My card has never left my sight and I have no idea what this is. Can anyone help before i try to get on to the bank?????

gb12345

Firebird wrote: »

I have just checked my account online and see a payment for £50 left my account last Thurs to go to the above. It was taken from my debit card after paying my tesco credit card bill online. My card has never left my sight and I have no idea what this is. Can anyone help before i try to get on to the bank?????

Sounds like someone has got hold of your card details from somewhere (could be anywhere).

Contact your bank and report it as a fraudulent transaction and they will refund while they investigate.

Firebird

Thanks, I am just about to try and get through. I wasn't even out the door on Thurs. I paid my Tesco CC online on Wednesday and noticed it had gone through on the Thurs at the same time?

Firebird

OK panic over - I have just discovered what it is - I just didn't recognize the transaction as it showed up as a website. Just as well I didn't cancel it.

FireWyrm

Firebird wrote: »

OK panic over - I have just discovered what it is - I just didn't recognize the transaction as it showed up as a website. Just as well I didn't cancel it.

I've had a few minor heart attacks like that myself. It is one of the reasons why I maintain a finance app on my phone where I record these types of transactions and then reconcile them against the bank at the end of the month. Perhaps an idea for future?

Firebird

I usually do have everything recorded but this one just didn't register. It turned out to be for a visa application so just as well I hadn't cancelled it. It was because it came up as a website I didn't recognize on my statement and I have had quite a few "requests" from Nigerian banks.

InsideInsurance

It can often be a pain when companies Merchant IDs aren't obvious as to who they are. Had a similar problem with one of my cards where they blocked it for a suspicious transaction and when I spoke to them they said it was a company that I'd never heard of in germany in the music industry.

Thankfully when I checked my emails the time, date and amount matched a transaction to a software company and it turned out that the company had two brands, one for the maintenance software I had bought and a second for some music industry software they create. Unfortunately they use one merchant ID so all transactions show up as the sister company brand

zzzt

I once had some money get deposited into my ISA without explanation. It was the strangest thing because nobody has the bank details for that account and I certainly knew it wasn't me - I hadn't touched the account in a very long time. I only found out weeks later and it was the only thing on the statement. It seemed genuinely inexplicable but since it was money I gained I just ignored it and went on with my life.

Months later I found my paying in book at my parents' house since I never use it (actually I forgot I even had one for my ISA) and when I looked inside it there was one sheet used with my mum's handwriting on it. Turns out that it was birthday money from a relative that got sent there and she had found the paying in book and assumed it was for my bank account. I remembered the mystery payment from months ago and had a sudden epiphany. In the end it was quite simple.

[Deleted User]

I remember I had a panic like this a few years ago.

I opened my credit card statement about a month after I came back from a trip to Germany. There was a whole series of transactions with the merchant ID 'FOXXY'. I reported it to my bank who investigated. To their credit it was all sorted out very quickly - turns out it was a strip club in Berlin. Ahem.

Firebird

love it Lazyloki