Unlawful practice by HSBC (HFC Bank)…..

cepheus

Although this is of no interest to me personally, perhaps it might be to some on this board. I'm not sure of the legitimacy of this claim or if it's just touting. If it is legit, it looks like another scandal is brewing!

hundreds of thousands of people have paid, or are still paying “collection charges”, unlawful contingency fees which were added to balances if they defaulted on the following accounts that the bank handled: John Lewis, Dixons, Currys, B&Q, PC World, Furniture Village; Marbles and GM Card credit cards and loans from HFC Bank and Beneficial Finance. There is no provision for these charges in the consumer credit agreements – it is basically theft.

goldbach

I can assure you it's genuine - it's my website, I am a whistleblower. It will be news soon

JHWilts

We have a John Lewis credit card and have noticed the last 3 months they have charged us interest. One month we over paid the bill but got charged £12. then the following month paid off £800 of a £850 bill but got charged £16 interest. When I rang them yesterday they said the reason is they charge interest on the WHOLE statement amount and not the remaining. I said this is theft but they said it is industry standard practice. FYI also, they tried to prevent me from making a formal complaint buy asking me 8 times if I wanted to do this. Is this fair regards the interest??? We have paid off the bulk balance yet they still charge the whole amount: double dipping methinks

[Deleted User]

JHWilts wrote: »

Is this fair regards the interest???

Yes. They will charge you interest on a daily basis on your daily balance. That is how credit cards work.

JHWilts wrote: »

We have paid off the bulk balance yet they still charge the whole amount: double dipping methinks

Yethinks incorrectly.

Wywth

JHWilts wrote: »

.. I said this is theft but they said it is industry standard practice.

Don't worry, you're not the only one to make the odd mistake.

But perhaps not everyone digs up a 1 month old thread to do so

JHWilts wrote: »

FYI also, they tried to prevent me from making a formal complaint buy asking me 8 times if I wanted to do this. ...

I'm sorry, but you've lost me completely on this one. :huh:

[Deleted User]

Wywth wrote: »

But perhaps not everyone digs up a 1 month old thread to do so

Obviously he liked the thread title!:)