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Misinformation on a website

giggsy2118
giggsy2118 Posts: 3 Newbie
in Consumer rights
I was told last November via The British and Irish Lions website an incorrect venue for a match. Based on that information I booked my flights to and around Australia. To change my flights and buy the necessary new one costed £364 in total. The British Lions subsequently altered their website to say a correct fixture list. I have twice written to the Lions and received no reply whatsoever. Do I have any legal rights at all in this case does anyone know please? :)

Comments

  • visidigi
    visidigi Posts: 6,722 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm almost certain it would but did the website state all venues and dates subject to change?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Were all venues finalised at that time, and as above has it stated that venues/dates are subject to change?
  • Valli
    Valli Posts: 25,752 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    and have you got a screenshot of the incorrect information?
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • giraffe69
    giraffe69 Posts: 3,634 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    THe cricket tour to Australia in November/December has just had a fixture change for a pre test match and last time I went(2010) there was a clear statement at the time we booked that fixtures were not finalised. I would be amazed if that statement were not on the website.
  • giggsy2118
    giggsy2118 Posts: 3 Newbie
    Valli wrote: »
    and have you got a screenshot of the incorrect information?
    Thank you and I do have screenshots :-)
  • giggsy2118
    giggsy2118 Posts: 3 Newbie
    neilmcl wrote: »
    Were all venues finalised at that time, and as above has it stated that venues/dates are subject to change?
    Thank you and good question!
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    giggsy2118 wrote: »
    Thank you and good question!
    An answer would be nice!
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The B and IL website isn't liable for your spends, over and above any tickets they may have sold you directly.

    (Consequential losses)
This discussion has been closed.
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