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RBS ppi refund question

Hi,
We were offered refunds from the RBS for mis sold ppi payments. Today we received cheques for the interest and a letter saying the actual ppi amounts have been paid into the bank account. The bank account was frozen and we were paying off an overdraft to them. We have phoned RBS and they explained that any arrears would be taken off the money paid into the account and the bank account would then be closed and a cheques issued to us with the remaining amount. Just wondered if any one else has been in this situation, if its normal and how long would we expect to wait on the rest of the money.

Many thanks for your help .

Comments

  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You would normally expect a few weeks at most for the surplus.

    If you are in arrears/default then it is normal.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • lilac_lee_2
    lilac_lee_2 Posts: 63 Forumite
    Thanks for your response. Wasn't sure if this was normal so good to know. Thanks again
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