Santander Bank Charges

edwardw

Gromitt wrote: »

Might be worth noting that the 123 account has a maximum limit of £95, whereas the "Everyday Current Account" has a limit of £150.

I did downgrade from the 123 current account, ill now try and put it back again..


As for the people saying manage your money better, thats all well and good, it doesnt stop the fact that these charges are extortionate, and i now cant afford to eat etc for the next few weeks!

pmduk

You've not explained why you incurred them - (knowing that the bank made these charges on delinquent accounts?) or why you ignored the bank's notification of them.

It's no secret I don't like Santander but all banks would have behaved like this.

edwardw

Sorry, they were unarranged overdraft fees.
Somehow my account went o/d five times, the most expensive one been £17 and the smallest, £2.
So ive been charged £25 for going £2 over essentially!

As for not knowing they were coming, i get my statements online, and never look at the actual statements, just the online banking if that makes sense!

pmduk

It's up to the account-holder to check the balance of the account before each transaction. Therefore avoiding unauthorised overdrafts.

If you just ignore the balance you risk precisely the charges you've incurred, which are avoidable

MisterMotivated

edwardw wrote: »

As for not knowing they were coming, i get my statements online, and never look at the actual statements, just the online banking if that makes sense!

That's your problem, not Santander's.

As above, learn to manage your money better and hopefully these situations won't occur in future.

opinions4u

edwardw wrote: »

Sorry, they were unarranged overdraft fees.
Somehow my account went o/d five times, the most expensive one been £17 and the smallest, £2.
So ive been charged £25 for going £2 over essentially!

As for not knowing they were coming, i get my statements online, and never look at the actual statements, just the online banking if that makes sense!

I cannot fix your problem from yesterday.

You can stop the same problem recurring in future.

Hominu

edwardw wrote: »

As for the people saying manage your money better, thats all well and good, it doesnt stop the fact that these charges are extortionate, and i now cant afford to eat etc for the next few weeks!

They told you of the charges in advance, you agreed to the charges when you opened the account.

They informed you that they were going to impose the charges, and the date of those charges. Then was the time to state your terms of hardship, and they then may have reduced or suspended the charges to prevent hardship and/or provided an arranged overdraft to help you.

By ignoring the advice, you agreed to the charges and are now stuck with them.

Looks like you'll be living on super noodles for the next few weeks, checking your balance regularly, and reading all notices and statements from now on.

Herbalus

edwardw wrote: »

Sorry, they were unarranged overdraft fees.
Somehow my account went o/d five times, the most expensive one been £17 and the smallest, £2.
So ive been charged £25 for going £2 over essentially!

If all these transactions were on the same day, then it's not going £2 overdrawn, it's going an extra £2 overdrawn on the amount you had already spent. You might still argue that it's still out of proportion, but it's not the same thing.

If these transactions were over several days, then the suggestion that you know how much money you have in your account before you go out is really something you might want to consider.

innovate

You can get email and/or text alerts if your balance falls below a certain sum.

anoncol

innovate wrote: »

You can get email and/or text alerts if your balance falls below a certain sum.

I've setup loads of those alerts. You can even get alerts for large spends and a weekly statement texted.