Post Office CC Extreme Security Checks?

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19lottie82
19lottie82 Posts: 6,027 Forumite
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I applied for a Post Office credit card online and was accepted but told that I had to send them a whole range of documents including

A copy of my driving license or passport,
A household bill
Another item confirming my address
AND
A pay slip

Oh, and all photocopies had to be certified as true by a clerk in the Post Office!

I have had credit cards for 13 years and am what MSE’ers refer to as a “card tart”, but have never heard of anything like this. All seems a bit extreme?

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  • carol04
    carol04 Posts: 8 Forumite
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    Good luck! I've just been through all this with them and ended up not being given one. Problem with my situation is that I go by my middle name for everything except my passport, drivers licence, so my supporting documents wouldn't match up. Also, the post office clerk messed up the certification on all the documents by only stamping the first page of the electric bill and the bank statements instead of each page, and he didn't put the official stamp in the proper place on my drivers licence copy. They sent them all back to me asking me to send them in again properly certified and with all the names matching so when I called to question it all they said they are really fixed on money laundering just now and are toughening up. I told them to forget it and went for the Halifax Clarity card, which I got accepted for online within 5 minutes!!
  • kloana
    kloana Posts: 431 Forumite
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    To be asked for Passport or Driving Licence and a utility bill isn't that uncommon (less common for people who can be verified via the voter's roll, though). But, another(?) form of address ID, on top of utility bill, seems a bit extreme.

    Pay slip...sounds like an income check, rather than a security/identity check. Have never been asked for this (though I know it's possible)...
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
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    kloana wrote: »
    To be asked for Passport or Driving Licence and a utility bill isn't that uncommon (less common for people who can be verified via the voter's roll, though). But, another(?) form of address ID, on top of utility bill, seems a bit extreme.

    Pay slip...sounds like an income check, rather than a security/identity check. Have never been asked for this (though I know it's possible)...

    I've had and have lots of credit cards and have only been asked for additional documentation once.

    Ironically, Natwest asked for proof of income, despite the fact that the majority of it is paid in to a Natwest bank account. I just stuffed my last Natwest bank statement in to an envelope and sent it off to them. The card arrived in the post a few days later and the statement I sent them followed. I guess they were happy. :rotfl:

    Slightly different: I opened a Goldfish savings account a long time ago. They asked for proof of address, so I sent them my Goldfish credit card statement. They accepted it. :rotfl:
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