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Payment to Santander 123 credit card

I made a payment via Santander debit card to my 123 credit card over a week ago and the money still hasn't been credited. I'm going to ring them later but I wondered in the meantime if anyone else had experienced this?
Every Penny's a Prisoner.
Cash is king.

Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I made a payment via Santander debit card to my 123 credit card over a week ago and the money still hasn't been credited.
    Has it been debited from your current account? Or if not, has it at least affected your 'available' balance?
  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I made a payment via Santander debit card to my 123 credit card over a week ago and the money still hasn't been credited. I'm going to ring them later but I wondered in the meantime if anyone else had experienced this?

    I made a payment towards my Santander 123 Credit Card using my Halifax Debit Card at the weekend. The cash disappeared from my Halifax account on Tuesday (after the holiday). It hasn't been credited to my Santander 123 CC account yet.

    The payment is taking longer than usual to reach my CC account. I paid a few other things at the same time; those payments have been received.

    In my case, it's a little too early to panic.

    But things might be running a little slow at Santander and there was that long weekend.

    Fortunately, my payment isn't due for two weeks, so there's plenty of time for it sort itself out.
  • tabby_cats_mum
    tabby_cats_mum Posts: 227 Forumite
    edited 10 May 2013 at 6:26PM
    Rang Santander apparently they had a computer problem 3/4 May and I was affected. So despite the money leaving my current account it is still in never never land waiting to be credited to my credit card but at least I know it's on it's way.
    Every Penny's a Prisoner.
    Cash is king.
  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Rang Santander apparently they had a computer problem 3/4 May and I was affected. So despite the money leaving my current account it is still in never never land waiting to be credited to my credit card but at least I know it's on it's way.

    My payment hit my Santander 123 Credit Card account this morning, dated 4th May.
  • My payment was also credited and dated 4th May.
    Every Penny's a Prisoner.
    Cash is king.
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